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No notification when multiple copies are bought [message #4361] Mon, 11 May 2009 20:29 UTC Go to next message
avatar richgain  is currently offline richgain
Messages: 42
Registered: August 2008
Go to my shop
Member
I am having difficulty keeping accurate records of my sales. I am doing this in the hope of receiving some money one day, but although I receive regular emails from Shapeways informing me that I have sold a model I have discovered a small problem.

The typical message goes something like this:
Quote:

Hiya,
The World's smallest puzzle cube that was ordered from your Shop has gone in production. Right now we're making a physical copy of your design so that we can ship it to an eager customer of ours. With ours I mean you and Shapeways.
Good stuff,
Joris


I recently learned from a customer that he had ordered ten copies of one of my puzzles. Now, I certainly don't ever remember seeing a message telling me that "an eager customer of ours" had ordered even 2 copies of anything, let alone 10.
So basically all my records could be wrong. I don't know how many puzzles I've sold and I don't know who I've sold them to. Sad

I do hope that when I finally receive my share of the money there will some kind of record I can use to check that the numbers are right.

Richard @ microcubology


"a wise man's tools are analogies and puzzles"
Röyksopp - Remind Me
Re: No notification when multiple copies are bought [message #4390 is a reply to message #4361 ] Wed, 13 May 2009 15:00 UTC Go to previous messageGo to next message
avatar Bathsheba  is currently offline Bathsheba
Messages: 353
Registered: August 2008
Go to my shop
Senior Member
Shapeways Crew
On the My Designs page, if you click on "my profile", at the bottom right of the profile edit page, under "shop options", is a link called "Order overview". This is a list of items, dates and quantities ordered.

You'll need an Excel viewer to view this link; OpenOffice has a free one.


-Bathsheba
http://bathsheba.com
Re: No notification when multiple copies are bought [message #4391 is a reply to message #4390 ] Wed, 13 May 2009 16:24 UTC Go to previous messageGo to next message
avatar Jettuh  is currently offline Jettuh
Messages: 476
Registered: January 2009
Go to my shop
Senior Member
thanx!
haven't seen it before Very Happy

just noticed i miss 1 order? the first object i sold wasn't there on the list?
Re: No notification when multiple copies are bought [message #4399 is a reply to message #4361 ] Wed, 13 May 2009 22:19 UTC Go to previous messageGo to next message
avatar richgain  is currently offline richgain
Messages: 42
Registered: August 2008
Go to my shop
Member
Wow, thanks!
I had no idea that was there.
It looks just like the one I made for myself but with the right numbers!

BW
Richard


"a wise man's tools are analogies and puzzles"
Röyksopp - Remind Me
icon12.gif  Re: No notification when multiple copies are bought [message #4433 is a reply to message #4361 ] Fri, 15 May 2009 18:07 UTC Go to previous messageGo to next message
avatar Bathsheba  is currently offline Bathsheba
Messages: 353
Registered: August 2008
Go to my shop
Senior Member
Shapeways Crew
I'm sure I never would have found it myself, had Ms. Vogelaar not pointed it out.


-Bathsheba
http://bathsheba.com
Re: No notification when multiple copies are bought [message #4837 is a reply to message #4433 ] Tue, 09 June 2009 11:05 UTC Go to previous messageGo to next message
avatar BAROBA  is currently offline BAROBA
Messages: 125
Registered: August 2008
Go to my shop
Senior Member
I don't seem to have this problem...
But gmail seems to link alot of the same posts together.
Could this be the problem?
Cheers

Rob
Re: No notification when multiple copies are bought [message #5328 is a reply to message #4361 ] Tue, 21 July 2009 08:08 UTC Go to previous messageGo to next message
avatar omcdesign  is currently offline omcdesign
Messages: 27
Registered: August 2008
Go to my shop
Junior Member
it is almost hidden!
Re: No notification when multiple copies are bought [message #5764 is a reply to message #5328 ] Mon, 10 August 2009 13:38 UTC Go to previous message
avatar arno  is currently offline arno
Messages: 108
Registered: January 2009
Go to all my models
Senior Member
Hi,

We have put the overview a bit more in in the spotlight by giving it it's own section on the 'edit my shop' page. You can find it on that page as section 2.

For the shopowners who found it in the original location, we kept the link on that location as well.

Kind regards, Arno

 
   
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