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[RESOLVED] Strange Texture Issue [message #43149] Mon, 30 January 2012 21:34 UTC Go to next message
avatar Rawrlers  is currently offline Rawrlers
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[Updated on: Sat, 04 February 2012 18:16 UTC]

Re: Model is missing pieces on upload [message #43162 is a reply to message #43149 ] Mon, 30 January 2012 23:32 UTC Go to previous messageGo to next message
avatar Youknowwho4eva  is currently offline Youknowwho4eva
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The problem is you some how doubled your wings. There are double meshes which are causing your issues.


I learned a long time ago the wisest thing I can do is be on my own side, be an advocate for myself and others like me. -Maya Angelou
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Re: Model is missing pieces on upload [message #43164 is a reply to message #43162 ] Mon, 30 January 2012 23:45 UTC Go to previous messageGo to next message
avatar Rawrlers  is currently offline Rawrlers
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[Updated on: Sat, 04 February 2012 18:16 UTC]

Re: Model is missing pieces on upload [message #43166 is a reply to message #43164 ] Tue, 31 January 2012 00:27 UTC Go to previous messageGo to next message
avatar Rawrlers  is currently offline Rawrlers
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Finished the rest of the model and sent in my order! Very Happy *unreasonably excited*
Re: Model is missing pieces on upload [message #43170 is a reply to message #43149 ] Tue, 31 January 2012 01:20 UTC Go to previous messageGo to next message
avatar Rawrlers  is currently offline Rawrlers
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[Updated on: Sat, 04 February 2012 18:16 UTC]

Re: New Issue: Strange Texture Issue [message #43179 is a reply to message #43149 ] Tue, 31 January 2012 02:19 UTC Go to previous messageGo to next message
avatar Youknowwho4eva  is currently offline Youknowwho4eva
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First contact Service@shapeways.com to get your order canceled and I'll see if I can figure out what's going on now.

If you put up your latest model I can look at that, but looks like you have the wings sitting right on it's back. If the meshes overlap it'll cause the software issues. I think if you move the wings just a little inside the body, that may fix it. The software doesn't have issues if solids overlap, but if meshes sit face to face, that causes issues.

[Updated on: Tue, 31 January 2012 02:27 UTC]


I learned a long time ago the wisest thing I can do is be on my own side, be an advocate for myself and others like me. -Maya Angelou
michael@shapeways.com Community Advocate
Re: New Issue: Strange Texture Issue [message #43180 is a reply to message #43179 ] Tue, 31 January 2012 02:35 UTC Go to previous messageGo to next message
avatar Rawrlers  is currently offline Rawrlers
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[Updated on: Sat, 04 February 2012 18:16 UTC]

Re: New Issue: Strange Texture Issue [message #43183 is a reply to message #43149 ] Tue, 31 January 2012 02:49 UTC Go to previous messageGo to next message
avatar Youknowwho4eva  is currently offline Youknowwho4eva
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There you go! They'll help you out, get you a coupon code to get it re-ordered.


I learned a long time ago the wisest thing I can do is be on my own side, be an advocate for myself and others like me. -Maya Angelou
michael@shapeways.com Community Advocate
Re: New Issue: Strange Texture Issue [message #43185 is a reply to message #43183 ] Tue, 31 January 2012 02:55 UTC Go to previous messageGo to next message
avatar Rawrlers  is currently offline Rawrlers
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[Updated on: Sat, 04 February 2012 19:08 UTC]

Re: New Issue: Strange Texture Issue [message #43186 is a reply to message #43149 ] Tue, 31 January 2012 03:27 UTC Go to previous messageGo to next message
avatar Youknowwho4eva  is currently offline Youknowwho4eva
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They'll get the money straight. As far as the 10th. FCS is listed as 10 working days, so you may be cutting it a little too close. I'd expect it to arrive the 13th but early deliveries aren't unheard of.


I learned a long time ago the wisest thing I can do is be on my own side, be an advocate for myself and others like me. -Maya Angelou
michael@shapeways.com Community Advocate
Re: New Issue: Strange Texture Issue [message #43188 is a reply to message #43186 ] Tue, 31 January 2012 03:34 UTC Go to previous messageGo to next message
avatar Rawrlers  is currently offline Rawrlers
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[Updated on: Sat, 04 February 2012 18:17 UTC]

Re: New Issue: Strange Texture Issue [message #43189 is a reply to message #43149 ] Tue, 31 January 2012 03:43 UTC Go to previous messageGo to next message
avatar Youknowwho4eva  is currently offline Youknowwho4eva
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Ah ok, so it counts today as day one.


I learned a long time ago the wisest thing I can do is be on my own side, be an advocate for myself and others like me. -Maya Angelou
michael@shapeways.com Community Advocate
Re: New Issue: Strange Texture Issue [message #43213 is a reply to message #43149 ] Tue, 31 January 2012 15:35 UTC Go to previous messageGo to next message
avatar Rawrlers  is currently offline Rawrlers
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Customer Service emailed me back first thing this morning, got my other ordered cancelled no problem. Thanks a lot for the help, can't wait to see how the print turns out!
Re: New Issue: Strange Texture Issue [message #43216 is a reply to message #43149 ] Tue, 31 January 2012 15:55 UTC Go to previous messageGo to next message
avatar Youknowwho4eva  is currently offline Youknowwho4eva
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Luckily I was sick yesterday evening and spent my time on Shapeways Razz. Glad I could help, can't wait to see it in the "It Arrived" section.


I learned a long time ago the wisest thing I can do is be on my own side, be an advocate for myself and others like me. -Maya Angelou
michael@shapeways.com Community Advocate
Re: New Issue: Strange Texture Issue [message #43224 is a reply to message #43216 ] Tue, 31 January 2012 19:41 UTC Go to previous messageGo to next message
avatar Rawrlers  is currently offline Rawrlers
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[Updated on: Sat, 04 February 2012 18:17 UTC]

Re: New Issue: Strange Texture Issue [message #43252 is a reply to message #43224 ] Tue, 31 January 2012 23:15 UTC Go to previous messageGo to next message
avatar ana  is currently offline ana
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Hey Belarr, if you were told 10 days, you're probably ok but I'd still recommend letting service@shapeways.com know that this is a Valentine's Day gift.

That doesn't guarantee that they can prevent any potential issue, but better to let people know! Wink


Community Manager | Shapeways

Re: New Issue: Strange Texture Issue [message #43253 is a reply to message #43252 ] Tue, 31 January 2012 23:24 UTC Go to previous messageGo to next message
avatar Rawrlers  is currently offline Rawrlers
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Thanks for the advice! You're right, it's better to let people know in case there's any problems that slow it down or what not. I just sent them an email.
Re: New Issue: Strange Texture Issue [message #43268 is a reply to message #43252 ] Wed, 01 February 2012 07:03 UTC Go to previous messageGo to next message
avatar Rawrlers  is currently offline Rawrlers
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[Updated on: Sat, 04 February 2012 18:18 UTC]

Re: New Issue: Strange Texture Issue [message #43287 is a reply to message #43252 ] Wed, 01 February 2012 15:36 UTC Go to previous messageGo to next message
avatar Rawrlers  is currently offline Rawrlers
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I got an email back from them that said as long as there's no problems it should be here before Valentine's Day, here's hoping!

[Updated on: Wed, 01 February 2012 18:35 UTC]

Re: And now the worry sets in... [message #43288 is a reply to message #43149 ] Wed, 01 February 2012 15:46 UTC Go to previous messageGo to next message
avatar Youknowwho4eva  is currently offline Youknowwho4eva
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I think your file should be ok. I can't promise it, but the thin parts should be seen as details. You should know within the next day or two. Either way it's the thought that counts, the receiver should realize that. Last year my Valentines day gift didn't get here till June because of mistakes I made in learning silver.


I learned a long time ago the wisest thing I can do is be on my own side, be an advocate for myself and others like me. -Maya Angelou
michael@shapeways.com Community Advocate
Re: And now the worry sets in... [message #43290 is a reply to message #43288 ] Wed, 01 February 2012 15:55 UTC Go to previous messageGo to next message
avatar Rawrlers  is currently offline Rawrlers
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[Updated on: Sat, 04 February 2012 18:29 UTC]

Re: [RESOLVED] Strange Texture Issue [message #43312 is a reply to message #43149 ] Thu, 02 February 2012 00:10 UTC Go to previous messageGo to next message
avatar Rawrlers  is currently offline Rawrlers
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[Updated on: Sat, 04 February 2012 18:23 UTC]

Re: [RESOLVED] Strange Texture Issue [message #43333 is a reply to message #43149 ] Thu, 02 February 2012 13:57 UTC Go to previous messageGo to next message
avatar Youknowwho4eva  is currently offline Youknowwho4eva
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Yes you can do that in sandstone.


I learned a long time ago the wisest thing I can do is be on my own side, be an advocate for myself and others like me. -Maya Angelou
michael@shapeways.com Community Advocate
Re: [RESOLVED] Strange Texture Issue [message #48348 is a reply to message #43333 ] Sun, 13 May 2012 23:16 UTC Go to previous message
avatar Robotprint22  is currently offline Robotprint22
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Hi all I am new to textures and colours and I was wondering if any of you could answer my questions. My problem is that the colours in the shape ways render and the blender render are not in agreement and I think it is overlapping faces so I want to ask how can you tell if you have overlapping faces and how do you fix them.

 
   
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