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Earrings pair rejected for having "2 parts"

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Earrings pair rejected for having "2 parts" [message #39943] Wed, 07 December 2011 20:54 UTC Go to next message
avatar TajTiger  is currently offline TajTiger
Messages: 0
Registered: January 2011
Go to my shop
Junior Member
So, I just got a rather irritating rejection notice today.

I submitted an STL containing two identical earrings within. Today I get emails saying that the STL has been rejected with the stated reason "Multiple parts in a single STL : 2 in 1".

Now, I've read the guidelines for silver design, and I've checked the STL and sure enough, 2 shells.

What's most bothersome is that I've printed something virtually identical with a similar configuration before just fine without having to split up the STL. I don't know why one would be accepted and one rejected.

Any idea what went wrong?
Re: Earrings pair rejected for having "2 parts" [message #39944 is a reply to message #39943 ] Wed, 07 December 2011 20:55 UTC Go to previous message
avatar Youknowwho4eva  is currently offline Youknowwho4eva
Messages: 6793
Registered: September 2008
Go to my shop
Shapie Expert
I work here
Contact service@shapeways.com, they should be able to figure out what is going on.

I learned a long time ago the wisest thing I can do is be on my own side, be an advocate for myself and others like me. -Maya Angelou
michael@shapeways.com Community Advocate

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