 Package abandoned by the sender and the receiver. [message #39868] Tue, 06 December 2011 15:02 UTC |
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Hi,
I order some parts last month. the order id is 71739
when i tried to check the status today. it is shown that the parcel is abandoned by the sender and receiver
http://wwwapps.ups.com/WebTracking/track?&trackNums=1Z6W A2770491687645&track.x=Track
there is a mistake in the shipping address. the shipping information in the tracking page is
To:
SITIAWAN, PERAK, MY
which is incomplete.
my address is
lot####, ************, 32010 sitiawan, perak, malaysia
as shown in shapeways.
can you change the shipping address asap?
Please advise
[Updated on: Tue, 06 December 2011 19:10 UTC] by Moderator
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| Re: Package abandoned by the sender and the receiver. [message #39869 is a reply to message #39868 ] Tue, 06 December 2011 15:06 UTC |
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Hi jerrynn,
for such issues, please contact our customer support team directly at service@shapeways.com. I've told them about this post.
Bart
Community Manager Europe | Shapeways
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| Re: Package abandoned by the sender and the receiver. [message #39882 is a reply to message #39868 ] Tue, 06 December 2011 19:10 UTC |
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Just a heads up, I edited out your address from your post. Just in case you don't want the whole world to know where you live. Just include all the information when you email support.
[Updated on: Wed, 07 December 2011 13:52 UTC]
The Mad Moder
michael@shapeways.com
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| Re: Package abandoned by the sender and the receiver. [message #39894 is a reply to message #39882 ] Tue, 06 December 2011 23:43 UTC |
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Thanks for the edit.
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