| Can buy my own models [message #39484] Tue, 29 November 2011 14:38 UTC |
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Hi,
(sorry for my english)
Since I have select only the frosted ultra detail in my product inventory management for all my models and put a markup (about 10%) I can't put one of them in my cart. Everytime that I'm selecting buy, I'm redirected on the last web page I have opened or in the cart with "Your cart is empty" page. I tried to cancel the markup and put an other material but when I try to change that material to frosted ultra detail, the item is canceled of my cart.
I'm on Firefox but I tried on IE and Chrome but the problem stay the same.
I can buy items from other shops and change the material as I want without any trouble. I already bought some of my items but can't buy any thing with the new one even when I delete them.
[Updated on: Tue, 29 November 2011 14:43 UTC]
Faire du rêve une réalité.
Make of the dream a reality.
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| Re: Can buy my own models [message #39507 is a reply to message #39484 ] Tue, 29 November 2011 17:52 UTC |
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That's no good, check to make sure you are still logged in throughout the process (upper right should have your user name) I'll forward this on to see if anyone can figure out what's going on.
The Mad Moder
michael@shapeways.com
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| Re: Can buy my own models [message #39509 is a reply to message #39507 ] Tue, 29 November 2011 18:00 UTC |
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I'm login, I can upload my models, change everything, buy models from other users but it's impossible to buy my own models.
Faire du rêve une réalité.
Make of the dream a reality.
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| Re: Can buy my own models [message #39518 is a reply to message #39509 ] Tue, 29 November 2011 18:30 UTC |
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I've forwarded this to our developers.
Bart
Community Manager Europe | Shapeways
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| Re: Can buy my own models [message #39539 is a reply to message #39524 ] Tue, 29 November 2011 20:32 UTC |
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So bad...
Thank you for your very fast answer!!
Faire du rêve une réalité.
Make of the dream a reality.
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| Re: Can buy my own models [message #39958 is a reply to message #39524 ] Thu, 08 December 2011 09:08 UTC |
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Glad the OP's issue is fixed, but imo, being able to turn off all materials for an item is very useful for us designers who want to show customers work in progress or for showing a design before closing a deal for the job - i.e. the model is viewable using the coded link but is not for sale.
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