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Minimum upload size (in cm) [message #3823] Tue, 07 April 2009 09:49 UTC Go to next message
avatar Jettuh  is currently offline Jettuh
Messages: 476
Registered: January 2009
Go to my shop
Senior Member
Hi all,,

some days i've uploaded my DHARMA logo (The Swan)
which is just 0.4cm thick :
http://www.shapeways.com/model/24576/the_swan_2.html

today i've tried to upload a betetr and cheaper version, butttt i get a email that the thickness need to be minimal 2cm?
why could i upload the 0.4cm thickness version, but not the 0.2cm thickness (new) version?

http://www.shapeways.com/modules/udesign/utils/openfile.php?id=24576&f=photos/photo2725.jpg

[Updated on: Tue, 07 April 2009 09:50 UTC]

Re: Minimum upload size (in cm) [message #3887 is a reply to message #3823 ] Fri, 10 April 2009 16:23 UTC Go to previous message
avatar arno  is currently offline arno
Messages: 108
Registered: January 2009
Go to all my models
Senior Member
Hi,

There is two items here that make it confusing:

1. You found a typo in our 'too small' mail. It accidentally mentioned the minimum model sizes for the metal printer of the bronze ringpoem action. I have updated that. Thanks for locating and notifying us.

2. The real minimum bounds are 0.25 x 0.25 x0.25 cm. As you state you made the model 0.2 cm thick, it is not thick enough. Which is why you get the mail.

Sorry for mentioning the wrong minimum bounds in the mail.

Kind regards, Arno

 
   
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