| shopping cart is broken! [message #38711] Wed, 16 November 2011 23:33 UTC |
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made a purchase this afternoon and everything was fine. trying to make another, and some time this afternoon the shopping cart started looking wrong. the images are huge, there is no header, and i can't scroll down far enough to make a purchase.
it looks the same on firefox/windows, firefox/mac, chrome/mac and safari/mac. i tried restarting, emptying my cache, etc. nothing fixes it. please either fix this or advise me because i'd really like to give shapeways hundreds of dollars right now.
Attachment: safari.tiff
(Size: 405.13KB, Downloaded 41 time(s))
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| Re: shopping cart is broken! [message #38714 is a reply to message #38711 ] Thu, 17 November 2011 01:57 UTC |
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Hmm...
Erica, any chance you could post a screen cap as opposed to a .tiff?
Also, just out of curiosity, how many items were you trying to place an order for? Have you ever placed an order that large in the past?
Community Manager | Shapeways
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| Re: shopping cart is broken! [message #38719 is a reply to message #38714 ] Thu, 17 November 2011 04:02 UTC |
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i think i've placed larger orders in the past. 14 items. i'll try deleting some.
is this image better? same image, different format.
Attachment: safari.jpg
(Size: 111.67KB, Downloaded 27 time(s))
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| Re: shopping cart is broken! [message #38720 is a reply to message #38719 ] Thu, 17 November 2011 04:04 UTC |
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the trash can icon doesn't do anything. i can't delete items from the cart.
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| Re: shopping cart is broken! [message #38777 is a reply to message #38720 ] Thu, 17 November 2011 22:04 UTC |
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still not working. looks worse today. is this just me? does the shopping cart look right for other people? that seems unlikely since i tried two operating systems and 4 browsers.
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| Re: shopping cart is broken! [message #38783 is a reply to message #38777 ] Thu, 17 November 2011 23:40 UTC |
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I cleared your cart, I think it should work again now.
Best,
Barry
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| Re: shopping cart is broken! [message #38785 is a reply to message #38783 ] Fri, 18 November 2011 00:15 UTC |
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yes, THANK YOU!
i hope this was a bug that is now fixed.
i spent most of yesterday uploading files only to have to wait 24 hours to buy them.
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| Re: shopping cart is broken! [message #38806 is a reply to message #38785 ] Fri, 18 November 2011 09:06 UTC |
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No it's not fixed, but with the new checkout that's coming up in the next release this shouldn't be a problem anymore as we will store the cart in a different way.
Best,
Barry
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