| Order Delay [message #36844] Tue, 18 October 2011 11:28 UTC |
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I purchased my model on the 1st of this month and was told that I could expect it on the 14th. On the 13th I received an email that my order had just started and that I would get an email when it was done.
It is now the 18th, and have no updates, other than my order saying it is in production.
I checked the materials page again to see if I had misread on how long the process took, but it has listed my material as 10 days after ordering.
I am just curious now as to when I will receive my order.
Should I just relax and be patient?
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| Re: Order Delay [message #36850 is a reply to message #36844 ] Tue, 18 October 2011 11:54 UTC |
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Hey IrishPub
Email Service (at) shapeways.com with your order number and they should be able to give you a more detailed update.
Thanks
Duann Scott, Designer Evangelist, Shapeways
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