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How long does it usually take to go from accepted to production for WSF? [message #36053] Thu, 06 October 2011 15:54 UTC Go to next message
avatar coolbutpointless  is currently offline coolbutpointless
Messages: 29
Registered: September 2011
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Is there a delay of some sort caused by an influx of orders just before the price change happened? I placed an order on September 26th for a WSF item and it's still saying "accepted" even though it's supposed to arrive on Monday(which I already figure is incorrect since Monday is a federal holiday here in the states).

Is anyone else who ordered in the time just before the price change still in "accepted" limbo?
Re: How long does it usually take to go from accepted to production for WSF? [message #36061 is a reply to message #36053 ] Thu, 06 October 2011 17:15 UTC Go to previous messageGo to next message
avatar Youknowwho4eva  is currently offline Youknowwho4eva
Messages: 5571
Registered: September 2008
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I have an order (in silver) September 28th, it's currently listed as in production and set to arrive Oct 19th

What material did you order in? You can always email service@shapeways.com for concerns about orders.


I learned a long time ago the wisest thing I can do is be on my own side, be an advocate for myself and others like me. -Maya Angelou
michael@shapeways.com Community Advocate
Re: How long does it usually take to go from accepted to production for WSF? [message #36067 is a reply to message #36061 ] Thu, 06 October 2011 18:22 UTC Go to previous messageGo to next message
avatar Automaster  is currently offline Automaster
Messages: 19
Registered: September 2011
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I ordered 4 small pieces on 9/24, was emailed that it was in production and would be delivered on or b4 10/7. Sadly today's 10/6 and I've gotten no shipping notification and its still in production. It's my very first order too and the wait is killing me.
Re: How long does it usually take to go from accepted to production for WSF? [message #36069 is a reply to message #36053 ] Thu, 06 October 2011 18:42 UTC Go to previous messageGo to next message
avatar Youknowwho4eva  is currently offline Youknowwho4eva
Messages: 5571
Registered: September 2008
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Ah first order jitters Razz. What material did you order? Some are delayed
http://www.shapeways.com/materials/material-status


I learned a long time ago the wisest thing I can do is be on my own side, be an advocate for myself and others like me. -Maya Angelou
michael@shapeways.com Community Advocate
Re: How long does it usually take to go from accepted to production for WSF? [message #36071 is a reply to message #36069 ] Thu, 06 October 2011 18:54 UTC Go to previous messageGo to next message
avatar Automaster  is currently offline Automaster
Messages: 19
Registered: September 2011
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I ordered black, red, and white soft flexible plastic. I'll probably do a dance when they come in. Smile
Re: How long does it usually take to go from accepted to production for WSF? [message #36100 is a reply to message #36053 ] Fri, 07 October 2011 02:52 UTC Go to previous messageGo to next message
avatar coolbutpointless  is currently offline coolbutpointless
Messages: 29
Registered: September 2011
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Junior Member
My order was for WSF. Still no change on its status. Guess I'll send out an e-mail to CS.
Re: How long does it usually take to go from accepted to production for WSF? [message #36133 is a reply to message #36053 ] Fri, 07 October 2011 13:04 UTC Go to previous messageGo to next message
avatar Youknowwho4eva  is currently offline Youknowwho4eva
Messages: 5571
Registered: September 2008
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Shapie Expert
I work here
They will be happy to inform you on the progress of your order.


I learned a long time ago the wisest thing I can do is be on my own side, be an advocate for myself and others like me. -Maya Angelou
michael@shapeways.com Community Advocate
Re: How long does it usually take to go from accepted to production for WSF? [message #36185 is a reply to message #36053 ] Fri, 07 October 2011 20:52 UTC Go to previous messageGo to next message
avatar coolbutpointless  is currently offline coolbutpointless
Messages: 29
Registered: September 2011
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Junior Member
Alrighty, sent a message to CS a couple hours ago! I assume it takes about 24-48 hours for a response? Fingers crossed that this can be resolved before Comic Con next week!
Re: How long does it usually take to go from accepted to production for WSF? [message #36190 is a reply to message #36185 ] Fri, 07 October 2011 22:34 UTC Go to previous messageGo to next message
avatar stannum  is currently offline stannum
Messages: 1022
Registered: May 2009
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They close for the week end, so make it 48+.
Re: How long does it usually take to go from accepted to production for WSF? [message #36192 is a reply to message #36053 ] Fri, 07 October 2011 22:52 UTC Go to previous message
avatar coolbutpointless  is currently offline coolbutpointless
Messages: 29
Registered: September 2011
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Junior Member
Argh, that's right. Dang.

 
   
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