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Shopping Cart is broken [message #35428] Thu, 29 September 2011 17:42 UTC Go to next message
avatar BenMartynS  is currently offline BenMartynS
Messages: 7
Registered: December 2010
Go to my shop
Junior Member
My shopping cart has become broken, and is just displaying random ASCII gibberish. Anyone else getting the same issue?
Re: Shopping Cart is broken [message #35434 is a reply to message #35428 ] Thu, 29 September 2011 18:01 UTC Go to previous messageGo to next message
avatar Youknowwho4eva  is currently offline Youknowwho4eva
Messages: 5107
Registered: September 2008
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Senior Member
I work here
I hate when I get the one with the wobbly wheel...

My cart is fine, I think. Cart is there with a minus symbol behind it. What browser are you using?


The Mad Moder
michael@shapeways.com
Re: Shopping Cart is broken [message #35435 is a reply to message #35428 ] Thu, 29 September 2011 18:03 UTC Go to previous messageGo to next message
avatar BenMartynS  is currently offline BenMartynS
Messages: 7
Registered: December 2010
Go to my shop
Junior Member
Firefox.

It's always worked fine before, and worked fine earlier today.

But now I get this:

===============================


{nocache:e115e1271f892ee1dbdb3266a47ed93e#3} {/nocache:e115e1271f892ee1dbdb3266a47ed93e#3} [[HEAD]]
{nocache:c18139450481f001905ce56934ebab45#0}
{/nocache:c18139450481f001905ce56934ebab45#0}
{nocache:c18139450481f001905ce56934ebab45#1}11 {/nocache:c18139450481f001905ce56934ebab45#1}

Then some ASCII versions of some of the top menu bars, then a giant picture of one of the items in my cart that I put there earlier today, then some more gibberish.
Re: Shopping Cart is broken [message #35459 is a reply to message #35435 ] Thu, 29 September 2011 19:20 UTC Go to previous messageGo to next message
avatar bartv  is currently offline bartv
Messages: 1670
Registered: December 2007
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Senior Member
Hi,

I've sent a message to our developers about this one. It seems to work fine for me though (Chrome/OSX). Can it be pinned down to a specific browser?

Cheers,

Bart


Community Manager Europe | Shapeways
Re: Shopping Cart is broken [message #35460 is a reply to message #35459 ] Thu, 29 September 2011 19:23 UTC Go to previous messageGo to next message
avatar bartv  is currently offline bartv
Messages: 1670
Registered: December 2007
Go to my shop
Senior Member
Ah, already got a reply - this issue has been fixed about one hour ago. Please have a go at it and let me know if it works ok for you now.

Thanks!

Bart


Community Manager Europe | Shapeways
Re: Shopping Cart is broken [message #35502 is a reply to message #35460 ] Fri, 30 September 2011 07:08 UTC Go to previous messageGo to next message
avatar BenMartynS  is currently offline BenMartynS
Messages: 7
Registered: December 2010
Go to my shop
Junior Member
Still happening I'm afraid.
Re: Shopping Cart is broken [message #35503 is a reply to message #35502 ] Fri, 30 September 2011 07:11 UTC Go to previous messageGo to next message
avatar BenMartynS  is currently offline BenMartynS
Messages: 7
Registered: December 2010
Go to my shop
Junior Member
Tried it on a different computer, and with IE, and it's still happening.

I'm now assuming it's account-specific.

[Updated on: Fri, 30 September 2011 07:11 UTC]

Re: Shopping Cart is broken [message #35504 is a reply to message #35503 ] Fri, 30 September 2011 07:24 UTC Go to previous messageGo to next message
avatar bartv  is currently offline bartv
Messages: 1670
Registered: December 2007
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Senior Member
Ok, I'll let our developers know. Thanks!

Bart


Community Manager Europe | Shapeways
Re: Shopping Cart is broken [message #35505 is a reply to message #35428 ] Fri, 30 September 2011 07:25 UTC Go to previous messageGo to next message
avatar BenMartynS  is currently offline BenMartynS
Messages: 7
Registered: December 2010
Go to my shop
Junior Member
Can you try flushing my shopping cart?
Maybe there's something in there that's confusing things?

Thanks.
Re: Shopping Cart is broken [message #35506 is a reply to message #35505 ] Fri, 30 September 2011 07:27 UTC Go to previous messageGo to next message
avatar bartv  is currently offline bartv
Messages: 1670
Registered: December 2007
Go to my shop
Senior Member
Yeah, there's probably some WSF powder stuck in your cart Wink

On a more serious note, I have no idea how this works technically, so I'll leave it up to them to figure it out!

Cheers,

Bart


Community Manager Europe | Shapeways
Re: Shopping Cart is broken [message #35507 is a reply to message #35428 ] Fri, 30 September 2011 07:34 UTC Go to previous messageGo to next message
avatar BenMartynS  is currently offline BenMartynS
Messages: 7
Registered: December 2010
Go to my shop
Junior Member
ok I deleted all my uploaded items and I can access my shopping cart again now. I'll try uploading things one at a time and see what item caused the problem.

Cheers.
Re: Shopping Cart is broken [message #42229 is a reply to message #35507 ] Thu, 19 January 2012 06:46 UTC Go to previous messageGo to next message
avatar maxshokhirev  is currently offline maxshokhirev
Messages: 2
Registered: January 2012
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Junior Member
Having similar problems when I try to buy one of my own models (the model has been uploaded with no problems).

When I try adding the model to my my cart, I get a blank page. When I try reloading, I get redirected back to the model page. Then when I try the cart I get some errors:

{nocache:21fa84481ce1f459808a241950ce5209#3} {/nocache:21fa84481ce1f459808a241950ce5209#3} [[HEAD]]
{nocache:334f2d1049fed000a4bb3c15da4318f2#0}
{/nocache:334f2d1049fed000a4bb3c15da4318f2#0}
{nocache:334f2d1049fed000a4bb3c15da4318f2#1} {/nocache:334f2d1049fed000a4bb3c15da4318f2#1}
{nocache:334f2d1049fed000a4bb3c15da4318f2#2} {/nocache:334f2d1049fed000a4bb3c15da4318f2#2}

I tried with Opera and Chrome and get the same exact problem. Please let me know if there is something that I need to do differently or if there was a resolution to the original post.

Thanks!
Re: Shopping Cart is broken [message #42230 is a reply to message #42229 ] Thu, 19 January 2012 07:00 UTC Go to previous messageGo to next message
avatar maxshokhirev  is currently offline maxshokhirev
Messages: 2
Registered: January 2012
Go to all my models
Junior Member
Got it to work by logging out, then searching for the models individually from the featured products page and adding.
Re: Shopping Cart is broken [message #42235 is a reply to message #42230 ] Thu, 19 January 2012 10:26 UTC Go to previous messageGo to next message
avatar bartv  is currently offline bartv
Messages: 1670
Registered: December 2007
Go to my shop
Senior Member
Sorry to hear that, I'll make sure our developers know this issue hasn't been completely solved yet.

Bart


Community Manager Europe | Shapeways
Re: Shopping Cart is broken [message #43780 is a reply to message #35428 ] Fri, 10 February 2012 06:49 UTC Go to previous message
avatar margaretB  is currently offline margaretB
Messages: 2
Registered: February 2012
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Junior Member
It would be embarrassing for me if my shopping cart is broken. Have it fixed.

 
   
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