| New at this [message #33979] Thu, 08 September 2011 00:26 UTC |
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Tonight I uploaded a .zip file of my design. I do not see it in my account anywhere.
What did I do wrong?
I was logged in, I clicked on upload file, I answered all the questions and the file was uploaded. After that I went to my account and there is nothing.
???????????????
Is uploading your file the way you get Shapeways to give you a quote or do I need to send it to their sales department of something like that? I do not see any get a quote links.
Sorry for this lame question, but I am anxious to get something started. I have spent a long time designing, now I want to see it produced.
Thanks.
Brian
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| Re: New at this [message #33980 is a reply to message #33979 ] Thu, 08 September 2011 00:32 UTC |
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It takes a while - up to an hour or longer sometimes to show up under "My Designs". Has it been that long yet?
[Updated on: Thu, 08 September 2011 00:32 UTC]
-Marcus
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| Re: New at this [message #33988 is a reply to message #33979 ] Thu, 08 September 2011 07:32 UTC |
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Hi 6axlepwr,
Welcome to Shapeways! 
Check your inbox, you will get two emails, the first 'Thanks for uploading a model' and the second will either be 'Your model xxx is now available' or 'There's a problem with your model'
At busy times, and/or with complex high poly count models the wait can be as much as 2 hours before the second email.
Hope this helps,
Paul
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| Re: New at this [message #33996 is a reply to message #33988 ] Thu, 08 September 2011 10:12 UTC |
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If you still have nothing, you can check you SPAM box, and if still nothing, check if the e-mail address your entered in the website is correct.
So many things to design, so little time...
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| Re: New at this [message #34070 is a reply to message #33996 ] Fri, 09 September 2011 13:37 UTC |
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Thanks all for the replies and information.
I was justa bit impatient and now understand how this works. From what I gather, the part goes through a check to make sure it is buildable before it shows up in my account.
My part showed about 10 minutes after I uploaded it.
Again, thanks.
Brian
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