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New at this [message #33979] Thu, 08 September 2011 00:26 UTC Go to next message
avatar 6axlepwr  is currently offline 6axlepwr
Messages: 20
Registered: June 2011
Go to all my models
Junior Member
Tonight I uploaded a .zip file of my design. I do not see it in my account anywhere.

What did I do wrong?

I was logged in, I clicked on upload file, I answered all the questions and the file was uploaded. After that I went to my account and there is nothing.

???????????????

Is uploading your file the way you get Shapeways to give you a quote or do I need to send it to their sales department of something like that? I do not see any get a quote links.

Sorry for this lame question, but I am anxious to get something started. I have spent a long time designing, now I want to see it produced.

Thanks.

Brian
Re: New at this [message #33980 is a reply to message #33979 ] Thu, 08 September 2011 00:32 UTC Go to previous messageGo to next message
avatar denali3ddesign  is currently offline denali3ddesign
Messages: 563
Registered: February 2011
Go to my shop
Senior Member
It takes a while - up to an hour or longer sometimes to show up under "My Designs". Has it been that long yet?

[Updated on: Thu, 08 September 2011 00:32 UTC]


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Re: New at this [message #33988 is a reply to message #33979 ] Thu, 08 September 2011 07:32 UTC Go to previous messageGo to next message
avatar stop4stuff  is currently offline stop4stuff
Messages: 3178
Registered: June 2010
Go to my shop
Shapie Expert
Hi 6axlepwr,

Welcome to Shapeways! Smile

Check your inbox, you will get two emails, the first 'Thanks for uploading a model' and the second will either be 'Your model xxx is now available' or 'There's a problem with your model'

At busy times, and/or with complex high poly count models the wait can be as much as 2 hours before the second email.

Hope this helps,
Paul
Re: New at this [message #33996 is a reply to message #33988 ] Thu, 08 September 2011 10:12 UTC Go to previous messageGo to next message
avatar Magic  is currently offline Magic
Messages: 1196
Registered: August 2008
Go to my shop
Shapie Expert
Shapeways Crew
If you still have nothing, you can check you SPAM box, and if still nothing, check if the e-mail address your entered in the website is correct.


So many things to design, so little time...
Re: New at this [message #34070 is a reply to message #33996 ] Fri, 09 September 2011 13:37 UTC Go to previous message
avatar 6axlepwr  is currently offline 6axlepwr
Messages: 20
Registered: June 2011
Go to all my models
Junior Member
Thanks all for the replies and information.

I was justa bit impatient and now understand how this works. From what I gather, the part goes through a check to make sure it is buildable before it shows up in my account.

My part showed about 10 minutes after I uploaded it.

Again, thanks.

Brian

 
   
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