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icon9.gif  The model was slightly distorted. [message #32933] Fri, 19 August 2011 08:18 UTC Go to next message
avatar katsuno  is currently offline katsuno
Messages: 3
Registered: June 2011
Go to all my models
Junior Member
I ordered for the first time on July 12.

The problem is not in it though a little reaching to my house due to the machine trouble was late.

However, the model who had been sent had been distorted a little. Crying or Very Sad

http://emotionaldesign.jp/image/work/037anime/chara05.jpg

http://emotionaldesign.jp/image/work/037anime/chara04.jpg

Next, it hesitates to order.


Re: The model was slightly distorted. [message #32939 is a reply to message #32933 ] Fri, 19 August 2011 09:57 UTC Go to previous messageGo to next message
avatar stop4stuff  is currently offline stop4stuff
Messages: 3168
Registered: June 2010
Go to my shop
Shapie Expert
Hi Katsuno,

You best bet is to send Shapeways Customer Services a message... they are very helpful and I'm sure you will reach a satisfactory result.

Cheers,
Paul
Re: The model was slightly distorted. [message #32944 is a reply to message #32939 ] Fri, 19 August 2011 12:53 UTC Go to previous messageGo to next message
avatar ChristelH  is currently offline ChristelH
Messages: 58
Registered: October 2010
Go to my shop
Member
I work here
Hi Katsuno,

I don't know if you have already sent us an email, but please if you are going to do this can you also include the order number and these pictures again?

You can sent it to service@shapeways.com and we will help you out with this.

Kindly,
Christel

Customer Service Agent


Best, Christel Maurmair Customer Service Agent Shapeways
Re: The model was slightly distorted. [message #32986 is a reply to message #32944 ] Fri, 19 August 2011 23:40 UTC Go to previous message
avatar katsuno  is currently offline katsuno
Messages: 3
Registered: June 2011
Go to all my models
Junior Member
Hello,
stop4stuff, ChristelH

thanks.


Because this model had the delivery date, it has corrected it for myself. Rolling Eyes
I will report when there is a swerve when being order next time.

 
   
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