Home » Support » Buying » Change in-process order?
Search Search  
Show: Today's Messages    Show Polls    Message Navigator
Change in-process order? [message #32311] Tue, 09 August 2011 01:09 UTC Go to next message
avatar mgibeault  is currently offline mgibeault
Messages: 1
Registered: September 2010
Go to my shop
Junior Member
Hi,

I received part of my order and realized it's not the size I need.
In the same order I have the same part in different materials.
Would it be possible to stop the production so I can change the model?
Thanks,
-Marc
Re: Change in-process order? [message #32346 is a reply to message #32311 ] Tue, 09 August 2011 15:49 UTC Go to previous message
avatar stop4stuff  is currently offline stop4stuff
Messages: 3168
Registered: June 2010
Go to my shop
Shapie Expert
Your best bet is to send an email the the Customer Service team ASAP via the Contact Us page.


 
   
Previous Topic:Silver Orders?
Next Topic:Late orders the new trend?

Logo

Hello.

We're sorry to inform you that we no longer support this browser and can't confirm that everything will work as expected. For the best Shapeways experience, please use one of the following browsers:

Click anywhere outside this window to continue.