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??? : Can not be printed : Multiple shells as seen on prints. [message #24022] Fri, 18 February 2011 15:40 UTC Go to next message
avatar kontor_apart  is currently offline kontor_apart
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Rejection messages are getting weirder every day.

Would somebody please enlighten me on this alleged error ...
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Re: ??? : Can not be printed : Multiple shells as seen on prints. [message #24024 is a reply to message #24022 ] Fri, 18 February 2011 16:28 UTC Go to previous messageGo to next message
avatar Jettuh  is currently offline Jettuh
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do you know the name of the person that wrote you the email?

cause 2shells shouldn't be a problem, that can be fixed!

-

can you send me the stl?
i've got magics as wel,, so i can try to fix your file!
Re: ??? : Can not be printed : Multiple shells as seen on prints. [message #24029 is a reply to message #24024 ] Fri, 18 February 2011 16:51 UTC Go to previous messageGo to next message
avatar kontor_apart  is currently offline kontor_apart
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Thanks for the offer, but I can certainly "fix" this myself.

Might be a junior who rejects pretty much everything he gets.

I am mostly concerned about the number of weird rejections that we received recently ("model has holes" and alike) and the unnecessary delays that is always causes. Another 4 days lost for b*llsh*t.

Re: ??? : Can not be printed : Multiple shells as seen on prints. [message #24033 is a reply to message #24029 ] Fri, 18 February 2011 18:09 UTC Go to previous messageGo to next message
avatar Kaetemi  is currently offline Kaetemi
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2 shells means that your object consists of two seperate parts.
I've had a rejection mail on this "2 shells" once before as well, although normally they should accept that, since it's not really an error.


Kaetemi
Re: ??? : Can not be printed : Multiple shells as seen on prints. [message #24049 is a reply to message #24022 ] Sat, 19 February 2011 06:38 UTC Go to previous messageGo to next message
avatar stop4stuff  is currently offline stop4stuff
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lol... aren't you the lucky one

http://www.stop4stuff.com/shapeways/images/1842-shells-capture.jpg

That is the only 'error' in my model... and there is supposed to be 1842 shells as the design is a chain maille style piece... from what I have found out, the error kicks up due to a relationship between the number of shells and the number if triangles.

Your rejection image there, does look like operator confusion - Did you hit reply on your email and ask why?


[Updated on: Sat, 19 February 2011 06:39 UTC]

Re: ??? : Can not be printed : Multiple shells as seen on prints. [message #24069 is a reply to message #24049 ] Sat, 19 February 2011 20:55 UTC Go to previous messageGo to next message
avatar RalphVdB  is currently offline RalphVdB
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Hi Ulrich,

I will help you out first thing Monday morning.
I need our 3D software for this Wink

As soon as i know more i will give you a proper solution!

Cheers Ralph


Shapeways International Customer Service Manager
Re: ??? : Can not be printed : Multiple shells as seen on prints. [message #24131 is a reply to message #24069 ] Tue, 22 February 2011 06:10 UTC Go to previous messageGo to next message
avatar alienology  is currently offline alienology
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Yeah, I mean... it would be great if someone explained to us why now sometimes multiple "shells" are treated like an error?

I mean, you can have separate or partially overlapping objects in your STL, right? As long as each "shell" is watertight - why would multiple shells be a problem?

Some objects can have hundreds of these - I certainly hope we don't have to boolean them together from now on - good luck with that.

meshmedic issue?
Re: ??? : Can not be printed : Multiple shells as seen on prints. [message #25669 is a reply to message #24131 ] Tue, 05 April 2011 17:26 UTC Go to previous messageGo to next message
avatar kontor_apart  is currently offline kontor_apart
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alienology wrote on Tue, 22 February 2011 06:10

Yeah, I mean... it would be great if someone explained to us why now sometimes multiple "shells" are treated like an error?
Another one today. Looks like operator confusion to me.

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Re: ??? : Can not be printed : Multiple shells as seen on prints. [message #25689 is a reply to message #25669 ] Wed, 06 April 2011 09:03 UTC Go to previous message
avatar RalphVdB  is currently offline RalphVdB
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Hi Ulrich,

Please have a look at the green circel t the bottom of the print screen. These are the shells thats neet to be fixed.

Hope this clears things up for you.


Shapeways International Customer Service Manager

 
   
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