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Updated model not uploadable [message #23689] Thu, 10 February 2011 20:38 UTC
avatar kontor_apart  is currently offline kontor_apart
Messages: 159
Registered: February 2010
Go to my shop
Senior Member
Scenario as follows:
- Model is (privately) available in only a few materials
- An order is placed
- The order is cancelled, likely caused by wall thickness lottery or alike
- All subsequent uploads fail with:
Quote:

There's a problem with your new model 'blah blah'

Based upon the size, volume and wallthickness of your product there is no printer available which is able to print your product. Please adjust the volume and/or size of your product.
which makes you think about a sizing issue or alike, but It turns out that the order cancellation has also disabled all materials which seems to block any future corrective upload.

The (somewhat strange) solution is to first re-enable at least one material prior to any new upload.

 
   
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