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Another one [message #23230] Mon, 31 January 2011 14:04 UTC Go to next message
avatar kontor_apart  is currently offline kontor_apart
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There is discrepancy between the price on the "My designs" page and the detail view:
index.php?t=getfile&id=6854&private=0

  • Attachment: 1.jpg
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Re: Another one [message #23231 is a reply to message #23230 ] Mon, 31 January 2011 14:06 UTC Go to previous messageGo to next message
avatar virtox  is currently offline virtox
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probably caching, might take a few minutes before everything is updated


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Re: Another one [message #23234 is a reply to message #23231 ] Mon, 31 January 2011 14:07 UTC Go to previous messageGo to next message
avatar kontor_apart  is currently offline kontor_apart
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Cached since last Friday ??
Re: Another one [message #23235 is a reply to message #23234 ] Mon, 31 January 2011 14:09 UTC Go to previous messageGo to next message
avatar virtox  is currently offline virtox
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oh sorry, then probably the top right is your manufacturing price, the other one including mark-up?

Again, just guessing Wink

[Updated on: Mon, 31 January 2011 14:09 UTC]


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Re: Another one [message #23236 is a reply to message #23230 ] Mon, 31 January 2011 14:14 UTC Go to previous messageGo to next message
avatar Youknowwho4eva  is currently offline Youknowwho4eva
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I had a model do this to me last week, where it stayed with the first versions price. I'll let'm know.


I learned a long time ago the wisest thing I can do is be on my own side, be an advocate for myself and others like me. -Maya Angelou
michael@shapeways.com Community Advocate
Re: Another one [message #23248 is a reply to message #23235 ] Mon, 31 January 2011 17:36 UTC Go to previous messageGo to next message
avatar Kaetemi  is currently offline Kaetemi
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virtox wrote on Mon, 31 January 2011 14:09

oh sorry, then probably the top right is your manufacturing price, the other one including mark-up?

Again, just guessing Wink


I believe that is correct.
You see the production price next to the Add to Cart button when you're logged in for your own objects, because you won't pay markup to yourself.
In the gallery etc you see the selling price.


Kaetemi
Re: Another one [message #23249 is a reply to message #23230 ] Mon, 31 January 2011 17:38 UTC Go to previous messageGo to next message
Anonymous Coward
Youknowwho4eva and Trompevenlo:

Can you send me a link to a model that's behaving in this way? (PM is fine if you prefer.) Is the discrepancy visible to end customers, or just to you as the shop owner?

Thanks,
Ben
Re: Another one [message #23250 is a reply to message #23230 ] Mon, 31 January 2011 17:39 UTC Go to previous messageGo to next message
Anonymous Coward
Kaetemi:

That makes sense to me, and is what I expect the behavior to be.

If anyone here sees the problem on a product that's not in your own shop, then I'll take a close look at that!

-Ben
Re: Another one [message #23261 is a reply to message #23250 ] Mon, 31 January 2011 19:34 UTC Go to previous messageGo to next message
avatar kontor_apart  is currently offline kontor_apart
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So there must be at least 4 (four) different prices:

- the (net Shapeways) price which I can never see
- the (Shapeways+VAT) price which is shown on my detail page
- the (Shapeways+VAT) + (markup+VAT) price which is shown on my overview page
- the (net Shapeways) + (net markup) price which is shown to our customers
,,, and all of that twice in USD and EUR

There is hardly any other price combination you could ever dream of. I am sorry, gentlemen, but that construction makes absolutely no sense to me.

+10.000 for getting away with markups and the current pricing model altogether. Definitely a looong way before coming even close to Amazon ...
Re: Another one [message #23309 is a reply to message #23230 ] Tue, 01 February 2011 17:37 UTC Go to previous messageGo to next message
Anonymous Coward
Is anyone still seeing price discrepancies? The ones I have spot-checked have all been correct so far, but I'd like to understand why this glitch occurred, if I can, in the hope that I can prevent something like this from happening again.

-Ben
Re: Another one [message #23497 is a reply to message #23309 ] Mon, 07 February 2011 12:25 UTC Go to previous messageGo to next message
avatar kontor_apart  is currently offline kontor_apart
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horst wrote on Tue, 01 February 2011 17:37

Is anyone still seeing price discrepancies? The ones I have spot-checked have all been correct so far, but I'd like to understand why this glitch occurred, if I can, in the hope that I can prevent something like this from happening again.

-Ben
It happens every time a model is updated.
Re: Another one [message #23506 is a reply to message #23497 ] Mon, 07 February 2011 15:41 UTC Go to previous messageGo to next message
avatar Jettuh  is currently offline Jettuh
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thats just cause of the markup
Re: Another one [message #23511 is a reply to message #23506 ] Mon, 07 February 2011 16:28 UTC Go to previous messageGo to next message
avatar kontor_apart  is currently offline kontor_apart
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which markup ?

screenshot shows: overview price << detail price (updated)
index.php?t=getfile&id=6966&private=0

It's broken.

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Re: Another one [message #23513 is a reply to message #23511 ] Mon, 07 February 2011 16:28 UTC Go to previous messageGo to next message
avatar Jettuh  is currently offline Jettuh
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oh ok, that is indeed strange!

never happend to me!
Re: Another one [message #23522 is a reply to message #23513 ] Mon, 07 February 2011 18:51 UTC Go to previous messageGo to next message
avatar virtox  is currently offline virtox
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Here is another one :

http://www.shapeways.com/model/210971/1_3_scale_shot_glass__ 1.html

Top right says WSF $7.56 inc VAT

Bottom material pane shows this :

index.php?t=getfile&id=6967&private=0


When you click on them, the right price shows bottom right...

Cheers

[Updated on: Mon, 07 February 2011 18:52 UTC]


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Re: Another one [message #23523 is a reply to message #23522 ] Mon, 07 February 2011 18:53 UTC Go to previous messageGo to next message
avatar Barry  is currently offline Barry
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Ah tnx Virtox, that's helpful. We'll look into that.
Re: Another one [message #23618 is a reply to message #23523 ] Wed, 09 February 2011 15:54 UTC Go to previous messageGo to next message
avatar barrys  is currently offline barrys
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This should be fixed now. The prices in the cache (material selector and galleries) after an update of a model were indeed not updated.

[Updated on: Wed, 09 February 2011 16:09 UTC]

Re: Another one [message #23619 is a reply to message #23230 ] Wed, 09 February 2011 15:58 UTC Go to previous message
Anonymous Coward
Thanks, Barry--great work!

 
   
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