| Another one [message #23230] Mon, 31 January 2011 14:04 UTC |
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There is discrepancy between the price on the "My designs" page and the detail view:
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| Re: Another one [message #23231 is a reply to message #23230 ] Mon, 31 January 2011 14:06 UTC |
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probably caching, might take a few minutes before everything is updated
- Artist / Engineer / Designer / Shopowner / Volunteer / Moderator -
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| Re: Another one [message #23235 is a reply to message #23234 ] Mon, 31 January 2011 14:09 UTC |
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oh sorry, then probably the top right is your manufacturing price, the other one including mark-up?
Again, just guessing 
[Updated on: Mon, 31 January 2011 14:09 UTC]
- Artist / Engineer / Designer / Shopowner / Volunteer / Moderator -
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| Re: Another one [message #23236 is a reply to message #23230 ] Mon, 31 January 2011 14:14 UTC |
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I had a model do this to me last week, where it stayed with the first versions price. I'll let'm know.
The Mad Moder
michael@shapeways.com
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| Re: Another one [message #23249 is a reply to message #23230 ] Mon, 31 January 2011 17:38 UTC |
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Youknowwho4eva and Trompevenlo:
Can you send me a link to a model that's behaving in this way? (PM is fine if you prefer.) Is the discrepancy visible to end customers, or just to you as the shop owner?
Thanks,
Ben
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| Re: Another one [message #23250 is a reply to message #23230 ] Mon, 31 January 2011 17:39 UTC |
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Kaetemi:
That makes sense to me, and is what I expect the behavior to be.
If anyone here sees the problem on a product that's not in your own shop, then I'll take a close look at that!
-Ben
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| Re: Another one [message #23261 is a reply to message #23250 ] Mon, 31 January 2011 19:34 UTC |
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So there must be at least 4 (four) different prices:
- the (net Shapeways) price which I can never see
- the (Shapeways+VAT) price which is shown on my detail page
- the (Shapeways+VAT) + (markup+VAT) price which is shown on my overview page
- the (net Shapeways) + (net markup) price which is shown to our customers
,,, and all of that twice in USD and EUR
There is hardly any other price combination you could ever dream of. I am sorry, gentlemen, but that construction makes absolutely no sense to me.
+10.000 for getting away with markups and the current pricing model altogether. Definitely a looong way before coming even close to Amazon ...
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| Re: Another one [message #23309 is a reply to message #23230 ] Tue, 01 February 2011 17:37 UTC |
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Is anyone still seeing price discrepancies? The ones I have spot-checked have all been correct so far, but I'd like to understand why this glitch occurred, if I can, in the hope that I can prevent something like this from happening again.
-Ben
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| Re: Another one [message #23497 is a reply to message #23309 ] Mon, 07 February 2011 12:25 UTC |
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| horst wrote on Tue, 01 February 2011 17:37 |
Is anyone still seeing price discrepancies? The ones I have spot-checked have all been correct so far, but I'd like to understand why this glitch occurred, if I can, in the hope that I can prevent something like this from happening again.
-Ben
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It happens every time a model is updated.
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| Re: Another one [message #23513 is a reply to message #23511 ] Mon, 07 February 2011 16:28 UTC |
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oh ok, that is indeed strange!
never happend to me!
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| Re: Another one [message #23523 is a reply to message #23522 ] Mon, 07 February 2011 18:53 UTC |
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Ah tnx Virtox, that's helpful. We'll look into that.
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| Re: Another one [message #23618 is a reply to message #23523 ] Wed, 09 February 2011 15:54 UTC |
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This should be fixed now. The prices in the cache (material selector and galleries) after an update of a model were indeed not updated.
[Updated on: Wed, 09 February 2011 16:09 UTC]
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