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Receiving non-sense emails from Shapeways [message #21808] Wed, 22 December 2010 18:50 UTC Go to next message
avatar Oskar_van_Deventer  is currently offline Oskar_van_Deventer
Messages: 415
Registered: December 2008
Go to my shop
Senior Member
Hi Shapeways,

A new bug has crept into your otherwise wonderful IT system. I have been receiving a lot of identical nonsense emails like the one below. The good news is of course that my shop seems to be doing well.

However, what good is it to me to learn that "The model that someone ordered [...] is going to start its journey [...]"? Could you at least provide me with some information?
-What model was shipped?
-What order number does it relate to?
-Was it my own order or not?
-Who placed the order?
-Reference to contact the buyer?

At this moment, even the minimum information (the model name) is lacking.

Thank you.

Oskar

=== One of many identical received emails ===

----- Original Message -----
From: Shapeways Team
To: [...]
Sent: Wednesday, December 22, 2010 6:29 PM
Subject: Shapeways | Your model has been shipped

Hi,

The model that someone ordered from your Shop is now being placed in a snug UPS box and is going to start its journey around the world to your customer!
We thought you would like to know the status of your 3D printed physical version of your wonderful design!

Kind regards,

The Shapeways Service Team



[Updated on: Wed, 22 December 2010 18:54 UTC]

Re: Receiving non-sense emails from Shapeways [message #21813 is a reply to message #21808 ] Wed, 22 December 2010 22:35 UTC Go to previous messageGo to next message
avatar robert  is currently offline robert
Messages: 413
Registered: December 2007
Go to all my models
Senior Member
I work here
Good points.

We can touch that up a little. And yes your shop isn't doing that bad. Smile

Thanks!

Robert
Re: Receiving non-sense emails from Shapeways [message #22300 is a reply to message #21808 ] Fri, 07 January 2011 23:14 UTC Go to previous message
avatar lensman  is currently offline lensman
Messages: 1656
Registered: December 2009
Go to my shop
Shapie Expert
I raised this very point with them over a week ago... it's going to be looked at...

Glenn


Glenn ------ My Website Third Dimension Jewellery

 
   
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