| Problem regarding my model . [message #19207] Sat, 16 October 2010 05:37 UTC |
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Shapways ,
I have sent several email to customer services yesterday with regards to a problem of my model .
12 out of 13 parts are perfect , I am really really happy with that .
But there is a seriously problem with one part .
I just wonder could it be fixed ?
The part is totally deformed and I do not know why .
Here are the image .
Here is how it should look
http://www.shapeways.com/model/161374/smallpanel.html?gid=ug 36694
Thank you for your attention .
Cheers,
Marco Chan
Attachment: IMG_3924.jpg
(Size: 101.62KB, Downloaded 178 time(s))
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| Re: Problem regarding my model . [message #19211 is a reply to message #19207 ] Sat, 16 October 2010 08:29 UTC |
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anyone helping me ?anyone helping me ?
anyone helping me ?anyone helping me ?
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| Re: Problem regarding my model . [message #19220 is a reply to message #19207 ] Sat, 16 October 2010 12:15 UTC |
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In understand your impatience, but the forum is not the best place for acute answers.
But if you have sent several emails to customer service, best to just wait for an answer 
On weekends it might take a little longer.
To fix the part yourself, you could try simmering it in hot /boiling water for a while and try bending it in shape.
[Updated on: Sat, 16 October 2010 12:16 UTC]
- Artist / Engineer / Designer / Shopowner / Volunteer / Moderator -
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| Re: Problem regarding my model . [message #19221 is a reply to message #19220 ] Sat, 16 October 2010 12:55 UTC |
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Oh it is weekend lol
IT is transparent white in 1.45 mm
I am afraid I will break it when bending it .
Are you sure I can boil it ?
Thanks mate 
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| Re: Problem regarding my model . [message #19261 is a reply to message #19221 ] Sun, 17 October 2010 16:06 UTC |
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| mynameismarcohk wrote on Sat, 16 October 2010 12:55 |
Oh it is weekend lol
IT is transparent white in 1.45 mm
I am afraid I will break it when bending it .
Are you sure I can boil it ?
Thanks mate
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hot water can be used to bend detail parts... i forgot what the melting temperature is but I reshaped a white detail bracelet using hot water from a kettle, I literally just poured the water over the area that needed bending and went for it... just watch your fingers if you go that route and your mileage may vary.
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| Re: Problem regarding my model . [message #19380 is a reply to message #19261 ] Tue, 19 October 2010 10:00 UTC |
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Did Customer Support get back to you on this yet?
Bart
Community Manager Europe | Shapeways
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