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production to shipping time [message #1704] Sat, 25 October 2008 06:15 UTC Go to next message
avatar er1c  is currently offline er1c
Messages: 44
Registered: September 2008
Go to my shop
Member
I have an order for which I received the 'in production' notification about 9-10 days ago but haven't received the 'shipped' email yet.
Read on another topic about there being problems with the notification emails going out.
Is the 10 days generally the timeframe from production to it arriving? - just want to know whether I should expect it to arrive sometime next week. I'm really looking forward to seeing my first print Smile

Tracking with UPS isn't available as yet right?



http://er1c3dp.wordpress.com/
Re: production to shipping time [message #1726 is a reply to message #1704 ] Sun, 26 October 2008 11:33 UTC Go to previous messageGo to next message
avatar pete  is currently offline pete
Messages: 402
Registered: February 2008
Go to all my models
Senior Member
Co-Founder
HI Er1c,

we are running a bit behind with our 'shipment send' emails. It is quite possible your model is already shipped. We are working really hard to improve the current situation, please bear with us.

You will be contacted by us this week with an update when to expect your model.
No UPS tracking is not yet available. We do ship with UPS now however. We will start offering tracking asap (a few weeks)

Peter

[Updated on: Sun, 26 October 2008 11:38 UTC]

Re: production to shipping time [message #1733 is a reply to message #1704 ] Mon, 27 October 2008 03:05 UTC Go to previous message
avatar er1c  is currently offline er1c
Messages: 44
Registered: September 2008
Go to my shop
Member
Thanks
It arrived today, very exciting holding / playing around with it.
Will post some photos in the next few days.

Eric


http://er1c3dp.wordpress.com/

 
   
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