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Accounting & Fees [message #14823] Fri, 16 July 2010 18:46 UTC Go to next message
avatar designerica  is currently offline designerica
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It just occurred to me that I received a payment from shapeways to my paypal account and then turned around and spent the majority of it at shapeways. Might there be a way to maintain a shapeways account so that we could choose to transfer to paypal or keep the money at shapeways and thereby avoid paypal fees and simplify accounting? Just a thought, i realize it is probably a complicated thing to implement.

Thanks,
Erica
Re: Accounting & Fees [message #14825 is a reply to message #14823 ] Fri, 16 July 2010 19:16 UTC Go to previous messageGo to next message
avatar photosfromrob  is currently offline photosfromrob
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I've been wondering the same. Paying fees both ways can get expensive.
I'd prefer to keep the money on account and use it to buy models.

Also, when I do choose to receive money, I'd prefer to pay a fee to get a check, I have a problem with Paypal which causes me much frustration.
Re: Accounting & Fees [message #14939 is a reply to message #14823 ] Mon, 19 July 2010 19:58 UTC Go to previous messageGo to next message
avatar Marleen  is currently offline Marleen
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Dear Erica

Thanks for your suggestion! I agree with you and it's already on our development wish list. It would be nice if you could either choose to buy something with your accrued earnings or have it paid out. And yes, it would save some money for you. You are right it will take some meticulous work to get this implemented, so do not expect anything overnight. But, please bare with us........ somewhere in our Shapie future we will take this direction!

About the checks for PhotosfromRob. We use Paypal as it is quite widely accepted in the world. Any form of international payments costs money, checks do to. Next to that, it can take up to two weeks before the money clears and you as the shop owner receive it. Right now we try to remain efficient so we can keep the mark up fee for admin costs as low as possible. Of course we will keep track of payments developments that could enable you better. Please let me know what frustrates you about Paypal. I am interested to understand.

Kindly,
Marleen

Re: Accounting & Fees [message #14940 is a reply to message #14823 ] Mon, 19 July 2010 20:08 UTC Go to previous messageGo to next message
avatar Youknowwho4eva  is currently offline Youknowwho4eva
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I have an idea!

Have an option to not pay out every 30 days when your amount equals what ever it's set too. Then when you order have an option to pay with your account!


The Mad Moder
michael@shapeways.com
Re: Accounting & Fees [message #14965 is a reply to message #14823 ] Tue, 20 July 2010 11:09 UTC Go to previous messageGo to next message
avatar virtox  is currently offline virtox
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I also am not very fond of Paypal.
As I'm unable to extract my balance to my bank account.
(long story short : uncorrectable first-name mismatch and Paypal charges money for failed attempts)

Would it be possible for Dutch (European?) shop-owners to receive the markups by normal bank transfer (in euros) ?
That is usually free.
I would be still happy to pay a small transaction fee though.

Next to that, an account at Shapeways would also be very useful !

Cheers,

Stijn

Ps. I'm am still very much amazed that overseas money transfer in a digital age is so ridiculously expensive. Usually the easiest and cheapest is to UPS/Fedex a box of cash.


- Artist / Engineer / Designer / Shopowner / Volunteer / Moderator -
Re: Accounting & Fees [message #14967 is a reply to message #14823 ] Tue, 20 July 2010 12:02 UTC Go to previous messageGo to next message
avatar Drawn-SteelHero  is currently offline Drawn-SteelHero
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I don't know how much help this is, but OneBookShelf.com, who run RPG Now, Wargames Vault and other download shops, have a system much like is being suggested.
Any revenue you earn, either through selling your own items or referring other buyers, is accrued into a running total in your OBS account. The funds stay in this account, and you can spend them directly in OBS online shops.
On request, you can have any money in the account transferred to a PayPal account for a $2 processing fee.

Here are the FAQs on the DriveThruRPG site, to give a little more detail.

Andy

PS: Stijn, where's the typo problem, with the PayPal account or your bank? Is it possible to open a second PayPal account with the right details using a different e-mail address? I assume you've tried contacting PayPal about the mistake?

[Updated on: Tue, 20 July 2010 12:05 UTC]

Re: Accounting & Fees [message #14973 is a reply to message #14967 ] Tue, 20 July 2010 13:21 UTC Go to previous messageGo to next message
avatar virtox  is currently offline virtox
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Apparently my money "bounced" due to a first name mismatch.
They charged me for that Sad

I'm still not sure what the exact problem was, but my bank seems to only use my initials, and Paypal uses my full first name.
Paypal will not allow me to use the initals as first name and I could not get my bank to understand the "problem" as they have my first name on file correctly.
Eventually I gave up on trying to find a solution, neither my bank or Paypal were very helpful in the process, both suggest things should be fine, but I'm not going to keep trying since failed attempts cost me money.

I do have a few workarounds and I'm thinking of switching banks anyway.
I hope it will work then.

Cheers !


- Artist / Engineer / Designer / Shopowner / Volunteer / Moderator -
Re: Accounting & Fees [message #15006 is a reply to message #14823 ] Tue, 20 July 2010 20:49 UTC Go to previous messageGo to next message
avatar rawkstar320  is currently offline rawkstar320
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I think that things like this happen on Paypal because it is so automated.

For example: I recently moved - Right before my new Paypal debit card arrived - and the card was not forwarded. So...I went onto paypal, changed my address. Then I noticed that you had to deactivate the old card before they would send you a new one. So i did (citing lost or stolen) changed my card address for the new card and clicked the GO button.

Sure enough, a few minutes later I receive an email stating that my accound has been locked due to "Questionable Usage" and i had to add a new CC to verify my account. THEN they say that since i was tecnically denied from having hte debit card, I cant reapply for 30 days!

Just figured I would share my experiance, your not alone Stijn!


Aut Viam Inveniam Aut Faciam
Check out http://JakeDrews.Com and http://WondrousWidgets.Com for more designs by Jake!
Re: Accounting & Fees [message #15011 is a reply to message #15006 ] Tue, 20 July 2010 21:32 UTC Go to previous messageGo to next message
avatar chris89  is currently offline chris89
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Perhaps Shapeways can start using iDEAL for dutch customers?
It's, in my opinion, one of the best payment systems that works directly through your own internet banking without sharing any details.
Re: Accounting & Fees [message #15015 is a reply to message #15011 ] Wed, 21 July 2010 00:23 UTC Go to previous messageGo to next message
avatar photosfromrob  is currently offline photosfromrob
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Google Checkout might be a good alternative.
Re: Accounting & Fees [message #15109 is a reply to message #14823 ] Fri, 23 July 2010 08:01 UTC Go to previous messageGo to next message
avatar Marleen  is currently offline Marleen
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Hi guys,

Thanks for all the suggestions. There were I few I didn't know, so I will take these into account.

All in all, I see there are two wishes:
1. Alternative way of getting paid (bank, google, etc)
2. Spending your balance at Shapeways without transfers back at forth.

Kindly!
Marleen
Re: Accounting & Fees [message #15112 is a reply to message #15109 ] Fri, 23 July 2010 09:22 UTC Go to previous messageGo to next message
avatar fx2  is currently offline fx2
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In this case (2), I guess the $30 minimum isn't needed ? This could allow the users to benefit from their markups, even if the amount is less than $10...
I guess the majority of shop owners (I, too) will have to wait years to accumulate more than $30 markups on their account...

[Updated on: Fri, 23 July 2010 09:25 UTC]

Re: Accounting & Fees [message #15132 is a reply to message #15112 ] Fri, 23 July 2010 16:27 UTC Go to previous messageGo to next message
avatar designerica  is currently offline designerica
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If you're waiting years to make a $30 markup then your markups are too low. It pains me to do it, but I mark up on shapeways the same way I mark up for real life sales.
Re: Accounting & Fees [message #15136 is a reply to message #15132 ] Fri, 23 July 2010 19:07 UTC Go to previous messageGo to next message
avatar pete  is currently offline pete
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Markups too low, but perhaps, not enough visitors to your page for sure! Publish some designs at relevant pages, put them on your facebook / twitter and in general tell people about it. You would be surprised how this increases your sales!

F.I. your shark steel opener would really resonate well at notcot.org !!

And have a look here: http://www.shapeways.com/betashops/how_to_promote_your_shop

Peter

[Updated on: Fri, 23 July 2010 19:10 UTC]

Re: Accounting & Fees [message #15170 is a reply to message #15136 ] Sat, 24 July 2010 07:54 UTC Go to previous messageGo to next message
avatar fx2  is currently offline fx2
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A graph showing some data about the markups on Shapeways could be useful ! Smile

Thank you for the hints, Peter. I'm always cautious about promoting because the border between promoting and spamming is always very very thin...

Shapeways recently featured someone who sold for more than x thousand $. However, I think that statistically (powerlaw) a lot of seller won't even reach $10 a year... This is my point: to allow these people to spend their markups on Shapeways without having to reach the $30 minimum. Smile

[Updated on: Sat, 24 July 2010 07:57 UTC]

Re: Accounting & Fees [message #15174 is a reply to message #14823 ] Sat, 24 July 2010 08:54 UTC Go to previous messageGo to next message
avatar Drawn-SteelHero  is currently offline Drawn-SteelHero
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That said, there's still a $25 minimum on orders anyway, unless paying directly from a Shapeways account could help circumvent this.

Andy
Re: Accounting & Fees [message #15222 is a reply to message #15174 ] Mon, 26 July 2010 09:59 UTC Go to previous messageGo to next message
avatar bartv  is currently offline bartv
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The minimum order size of $25 is to ensure we can actually cover all our costs. I doubt it would make a difference if you paid it from your shop's credit...

Bart


Community Manager Europe | Shapeways
Re: Accounting & Fees [message #15226 is a reply to message #14823 ] Mon, 26 July 2010 10:15 UTC Go to previous messageGo to next message
avatar Drawn-SteelHero  is currently offline Drawn-SteelHero
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I suspected that was case, just thought I'd mention it. The main point I was actually raising was that using the Shapeways account wouldn't help much from a "minimum amount before you can use it" standpoint.

It would still save you money, since you wouldn't be paying transfer fees back and forth as money is sent between yourself and Shapeways and vice versa.
But FX2 mentioned being able to spend it on the site before reaching the minimum $30 transfer threshold. My point was that you'd still need $25 to make an SW order anyway, so there wouldn't be much difference from that point of view.

Andy
Re: Accounting & Fees [message #15312 is a reply to message #15170 ] Tue, 27 July 2010 04:55 UTC Go to previous messageGo to next message
avatar bitstoatoms  is currently offline bitstoatoms
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Hi FX2

I'm always cautious about promoting because the border between promoting and spamming is always very very thin...

Although it is a thin line, it is essential to promote your designs if you actually want to sell them, and people are often on the lookout for something original to buy for themselves or as a gift.

Your key holder & letter opener are cool designs that will sell if people are actually exposed to them. I can easily imagine them in a 'nifty gifty' type store, if you are not comfortable promoting your work online perhaps you could try a local designer/gift store?

I can also imagine the shark letter opener as a corporate gift with a logo or as a bottle opener.

If you would like me to help you promote your designs through some online channels please let me know at duann(at)shapeways.com


Duann Scott

Re: Accounting & Fees [message #15389 is a reply to message #15312 ] Thu, 29 July 2010 00:20 UTC Go to previous messageGo to next message
avatar bitstoatoms  is currently offline bitstoatoms
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Hi Fx2

Just wanted to let you know I spent about 40 minutes a few days ago promoting your design online (no emails, no spam) just blogs, twitter and facebook. Following are the links I have found to date along with the twitter traffic.


http://designyoutrust.com/2010/07/27/shark-stainless-steel-l etter-opener/
http://pichaus.com/technology-design-product-3d-@5c27634a5c3 d5c92549d287b58894091/
http://upcoming.current.com/search?q=%E2%80%9CShark%E2%80%9D +stainless+steel+letter+opener
http://upcoming.current.com/art-and-style
http://www.existingvisual.com/2010/07/26/%E2%80%9Cshark%E2%8 0%9D-stainless-steel-letter-opener/
http://www.streaminglinks.com.ar/2010/07/%E2%80%9Cshark%E2%8 0%9D-stainless-steel-letter-opener/
http://duann.posterous.com/the-shark-3d-printed-stainless-st eel-letter-o
http://friendfeed.com/buildingconstruction/a37dc624/shark-st ainless-steel-letter-opener
http://www.designspotter.com/product/2010/07/Shark-stainless -steel-letter-opener.html
http://www.materialicious.com/2010/07/shark-stainless-steel- letter-opener.html

Twitter
shapeways

RT @doobbe: "Shark" stainless steel letter opener: Designed by fX3D. Customizable & 3D printed by Shapeways http://bit.ly/anfIn9 11 minutes ago via HootSuite
Duanns

RT @xROGUEDEADGUYx: "Shark" stainless steel letter opener: Designed by fX3D. Customizable & 3D printed by Shapeways. http://bit.ly/aZ1A30 38 minutes ago via TweetDeck
Lyndonology

"Shark" stainless steel letter opener http://is.gd/dLCiJ about 2 hours ago via API
cad_jock

The "SHARK" 3D Printed Stainless Steel Letter Opener http://post.ly/ox5X about 2 hours ago via Posterous
Alltop_design

"Shark" stainless steel letter opener http://bit.ly/drU9Gv Design.alltop.com about 2 hours ago via twitterfeed
HotInFashion

"Shark" stainless steel letter opener | Design You Trust http://tinyurl.com/23klww4 about 3 hours ago via Twitter4J
galternativa

Design You Trust :: "Shark" stainless steel letter opener http://bit.ly/bNiX7B #art #design about 3 hours ago via twitterfeed
ikabnews

"Shark" stainless steel letter opener http://bit.ly/a9pBLH about 3 hours ago via twitterfeed
soteropoliarte

"Shark" stainless steel letter opener: Designed by fX3D. Customizable letter opener 3D printed by Shapeways. Adver... http://bit.ly/aZ1A30 about 3 hours ago via twitterfeed
perlssdj

Design You Trust || "Shark" stainless steel letter opener http://bit.ly/9uErYV #art #design about 3 hours ago via twitterfeed
SnrDesigner

"Shark" stainless steel letter opener http://bit.ly/aZ1A30 #Design about 3 hours ago via twitterfeed
doobbe

"Shark" stainless steel letter opener: Designed by fX3D. Customizable letter opener 3D printed by Shapeways. Adver... http://bit.ly/anfIn9 about 3 hours ago via twitterfeed
Bonapps

Design: "Shark" stainless steel letter opener: Designed by fX3D. Customizable letter opener 3D printed by Shapeway... http://bit.ly/aZ1A30 about 3 hours ago via twitterfeed
twitipsmv

"Shark" stainless steel letter opener: Designed by fX3D. Customizable letter opener 3D printed by Shapeways. Adver... http://bit.ly/aZ1A30 about 3 hours ago via twitterfeed
inspirationtwt

dyt - "Shark" stainless steel letter opener http://bit.ly/a9pBLH about 3 hours ago via twitterfeed
designyoutrust

"Shark" stainless steel letter opener http://designyoutrust.com/2010/07/27/shark-stainless-steel-l etter-opener/ about 3 hours ago via Twitter Tools


Duann Scott

Re: Accounting & Fees [message #22314 is a reply to message #14823 ] Sat, 08 January 2011 01:05 UTC Go to previous messageGo to next message
avatar lensman  is currently offline lensman
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Wow, drscott that was some great promoting you did there for FX2. Did you ever get feedback from him/her on sales?

I think what FX2 was saying, though, was valid: Promoting and spamming are too closely linked for my liking. What YOU did was promote for someone else which is an entirely different thing, usually. If I know that someone is "tooting their own horn" I'm less likely to investigate further than if I believe a stranger is simply pointing out something cool he/she found - yes, I know that often isn't the case but it at least seems as though it is!

I too am reluctant to tell the world how great my stuff is and that is one reason I never got a Twitter account - who wants to read "advertisements" all the time?

Glenn


Glenn ------ My Website Third Dimension Jewellery
Re: Accounting & Fees [message #22320 is a reply to message #22314 ] Sat, 08 January 2011 08:36 UTC Go to previous messageGo to next message
avatar fx2  is currently offline fx2
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@ Lensman: I can provide you with firsthand information about this one: 0 sale ever, but Duann did a great job. I guess my model is too banal and the price tag is too high (stainless) for this kind of object... But I have other items that sell a little better... Smile

[Updated on: Sat, 08 January 2011 08:40 UTC]

Re: Accounting & Fees [message #22325 is a reply to message #22320 ] Sat, 08 January 2011 16:39 UTC Go to previous messageGo to next message
avatar designerica  is currently offline designerica
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i think it's very cool! the problem probably ISN'T the price tag per se, but rather the category. nobody really needs a letter opener. if it was the same price, significantly smaller, and hung on a chain, you could probably sell it for the same price as a letter opener-necklace.

it's kind of sad that that's true considering nobody really NEEDS a necklace, either. but for some reason humans have this compulsion to decorate themselves. and all the better if the decoration has a second function.

also, it would double as a good self defense tool Wink
Re: Accounting & Fees [message #22326 is a reply to message #15136 ] Sat, 08 January 2011 16:56 UTC Go to previous messageGo to next message
avatar designerica  is currently offline designerica
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About pricing products--
I have to strongly disagree with this:
---
How should I price my products?
Search for a healthy balance between avarice and affordability
We suggest a mark-up of approximately 20%, but the choice is entirely yours. If in doubt, lean towards affordability.
---
that's just wrong. if you marked up your product 20% you'd never make any money. I will be honest that i rarely sell anything on shapeways. However, I do a healthy business selling my shapeways products in other places. Granted, with shapeways you have almost no overhead, but if you're going to sell your stuff elsewhere, you will, and you don't want to undercut yourself.

my retail price is FOUR TIMES my cost. A standard markup would actually be more like FIVE TIMES cost. These markups allow a person to sell their products at wholesale (half retail) and still make money despite paying for overhead expenses, paying for your time, etc. Many of my products require after-shapeways work, so it makes more sense for me to have them shipped to me rather than selling directly through shapeways.

These numbers sounded ridiculous to me at first, but as a designer I've found that this is basically standard, and anyone in the retail world will expect to double their wholesale cost and not be undercut by you selling your work wholesale to the public.

Also, I'm not sure i'd be entirely comfortable doing a lot of business directly through shapeways anyway. No offense guys, but I frequently receive rings that have globs of metal in places they're not supposed to be-- sometimes where the finger goes. I always file them off, but a customer wouldn't be thrilled to receive a ring that digs into their finger when they put it on.
Re: Accounting & Fees [message #22328 is a reply to message #22320 ] Sat, 08 January 2011 18:02 UTC Go to previous messageGo to next message
avatar lensman  is currently offline lensman
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fx2 wrote on Sat, 08 January 2011 08:36

@ Lensman: I can provide you with firsthand information about this one: 0 sale ever, but Duann did a great job. I guess my model is too banal and the price tag is too high (stainless) for this kind of object... But I have other items that sell a little better... Smile


No sales, really? That's too bad. But as I'm sure we all realise pure marketing isn't necessarily going to sell everything

I'm very surprised at my biggest seller, and it wasn't even my idea! Someone requested it from me and it just took off. I did some research and couldn't find anyone else offering the same item... which by itself hits one key aspect of marketing: low supply = high demand.

designerica: I hear what you're saying about prices and selling. If one ONLY sells here you can adjust your price to what you feel is comfortable bearing in mind you have no costs once the model is designed. For those of us selling elsewhere that price increases significantly, and you're right if you undercut yourself by selling cheaper here then you will hurt yourself. I especially liked your comment about rings: I gave up selling plated s/s off-site because I couldn't even file off the little "globs" of metal that stuck to the ring - filing them off also ruined the plating.


Glenn ------ My Website Third Dimension Jewellery
Re: Accounting & Fees [message #22329 is a reply to message #22328 ] Sat, 08 January 2011 18:06 UTC Go to previous messageGo to next message
avatar designerica  is currently offline designerica
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i've been fortunate enough to only have a couple gold plated products arrive with globs. i used those to experiment on. Usually the globs are on the stainless-- it seems the gold plated parts receive a little extra polishing to make sure the globs come off.
Re: Accounting & Fees [message #22446 is a reply to message #14823 ] Tue, 11 January 2011 10:01 UTC Go to previous message
avatar RalphVdB  is currently offline RalphVdB
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Hi Guys,

thanks for all this feedback! I will make sure Supply Chain will look into this for you! These suggestions are defintely worth investigating!

Cheers, Ralph


Shapeways International Customer Service Manager

 
   
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