| Co-creator production time countdown not in working days ? [message #14658] Mon, 12 July 2010 11:59 UTC |
 |
|
Hey guys,
Last Friday evening I got a co-creator order request. (my production time set to 3 days)
Today, Monday, there is zero days left on the countdown 
I assumed the production time also worked with the "working days" as the rest of the site. (When ordering it says : 13 working days (10+3))
Also, if someone orders in the evening or just before midnight, I kinda loose a production day..
For now I will increase the production time by two days, to account for the weekend and evenings.
But I would be great if "days" were the same for all systems 
Cheers,
Stijn
[Updated on: Mon, 12 July 2010 13:10 UTC]
- Artist / Engineer / Designer / Shopowner / Volunteer / Moderator -
|
|
|
| Re: Co-creator production time countdown not in working days ? [message #14661 is a reply to message #14658 ] Mon, 12 July 2010 13:39 UTC |
 |
|
Hi Stijn,
I'll follow up on this.
For the reason you mentioned it is supposed to be working days.
Will come back to you on this
Peter Paul
|
|
|
| Re: Co-creator production time countdown not in working days ? [message #14664 is a reply to message #14658 ] Mon, 12 July 2010 15:47 UTC |
|
|
I do know that production time isn't based on your day worry Virtox, it is based on time. So if you have it set to 3 days, and they order at 11:59. It wont drop down to 2days until 11:59 the next day. If I've seen correctly with my own orders.
The Mad Moder
michael@shapeways.com
|
|
|
|
| Re: Co-creator production time countdown not in working days ? [message #14727 is a reply to message #14658 ] Wed, 14 July 2010 11:36 UTC |
|
|
OK I have double checked and currently it's as follows;
Days set by the designer/ you are 24 hours.
To support the clarity and consistency I have asked to adjust this to working days. Working days being Monday to Friday.
Such a change will take some time but at least you know what the current situation is and that we are working to change it.
Peter Paul
|
|
|
Search
