| whats wrong with this WRL file [message #14347] Sun, 04 July 2010 10:04 UTC |
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Hi guys,
can somebody help me with my file,, normally it's no problem uploading an WRL file,, but today i keep getting emails with:
We're sorry, but there was a problem with processing your product called '2312'. It didn't pass all the checks that we run to make sure a product is printable. Here's the error message:
The fileformat of your object cannot be processed by our software. Please investigate the problem and try again.
can somebody check my file? 
Attachment: cta2.zip
(Size: 348.26KB, Downloaded 100 time(s))
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| Re: whats wrong with this WRL file [message #14351 is a reply to message #14348 ] Sun, 04 July 2010 11:24 UTC |
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thanx Virtox,
i did group is first because i had to resize it (WRL doesn't count in mm but in cm if i'm correct)
that probably the thing that messes the file!
thanx again!
before i'm going to try, i'm going to sit in the sun with a beautifull green bottle  (heineken)
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| Re: whats wrong with this WRL file [message #14354 is a reply to message #14351 ] Sun, 04 July 2010 13:15 UTC |
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WRL dimensions are uploaded as METERS.. so divide by 1000 if you want to work in MMs
[Updated on: Sun, 04 July 2010 13:15 UTC]
Patience, Persistance, Politeness - the 3Ps will help us get us to Perfect Printed Products
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| Re: whats wrong with this WRL file [message #14424 is a reply to message #14347 ] Tue, 06 July 2010 09:45 UTC |
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I can't seem to find a problem with the file itself, so I'll pass it on to our developers. I'll ask them about the 'grouping'. In the mean time I think that joining the objects into one object and then re-exporting should make it work again.
Bart
[Updated on: Tue, 06 July 2010 09:46 UTC]
Community Manager Europe | Shapeways
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