Package abandoned by the sender and the receiver.

Hi,

I order some parts last month. the order id is 71739

when i tried to check the status today. it is shown that the parcel is abandoned by the sender and receiver
https://wwwapps.ups.com/WebTracking/track?&trackNums=1Z6W A2770491687645&track.x=Track

there is a mistake in the shipping address. the shipping information in the tracking page is
To:
SITIAWAN, PERAK, MY

which is incomplete.

my address is
lot####, ************, 32010 sitiawan, perak, malaysia

as shown in shapeways.

can you change the shipping address asap?

Please advise

Hi jerrynn,

for such issues, please contact our customer support team directly at service@shapeways.com. I've told them about this post.

Bart

Just a heads up, I edited out your address from your post. Just in case you don't want the whole world to know where you live. Just include all the information when you email support.

Thanks for the edit.