The auto generated image is misaligned for one of my models after I uploaded an updated model. How do I get this to refresh without having to upload a new model? https://www.shapeways.com/model/387588/
That might be a problem, because the images are made during the upload process. plan a The "Update this file" function should (also) create a new image. plan b Upload a new model, save the rendered image, and upload this image as photo for the other model.
I've got a rather strange one too - haven't tried re-loading this yet but will later https://www.shapeways.com/model/390104/