Shop Logo

Discussion in 'Shapeways Shops' started by D_man, Aug 26, 2011.

  1. D_man
    D_man Member
    Hey,

    I've seen other post about that, but no answer !

    I'm trying to change my shop logo and banner but can't.

    I go to my shop, click the edit button right to the banner. I can add a new image, which appears ther, but I can't save that change.

    I've tried several time, checked this forum and the FAQ for answer, but got none.

    Thanks for your help.
     
  2. MitchellJetten
    MitchellJetten Shapeways Employee CS Team
    Hi D_man,

    I've forwarded this bug to our development team.
    Please hold on as we look for the big and repair it thank you in advance.
    .

     
  3. 35824_deleted
    35824_deleted Member
    In case nobody noticed: another 50 which could also be forwarded.


     
  4. barrys
    barrys Shapeways Employee Dev Team
    Did you try a hard refresh (ctrl+f5 on windows browsers) of your shoppage? It might be that the old picture still gets cached by your browser.

    As soon as you edit the banner, it's already changed. There is no save button, so if you see the change there, it's already done.


    Barry
     
  5. D_man
    D_man Member
    Hi,

    thanks a lot Barry, you were right !

    Now I still have to figure out how to change the name under the logo...
     
    Last edited: Aug 29, 2011
  6. MitchellJetten
    MitchellJetten Shapeways Employee CS Team
    Changing the name can be done by sending an email to service@shapeways.com

    We only can change your shop name manually.
     
    Last edited: Aug 30, 2011
  7. Youknowwho4eva
    Youknowwho4eva Well-Known Member
    54 now, moved to https://www.shapeways.com/forum/index.php?t=msg&th=6254&a mp;start=0& , and the list is being watched.
     
    Last edited: Aug 30, 2011