design accepted, but now unprintable?

Discussion in 'Materials' started by 27073_deleted, Feb 4, 2011.

  1. 27073_deleted
    27073_deleted Member
  2. Youknowwho4eva
    Youknowwho4eva Well-Known Member
    It may be the height of the piece, try rotating the piece like 25 degrees on the x axis and re-uploading. This will make the height go up enough to be in the printable range.
     
  3. stop4stuff
    stop4stuff Well-Known Member
    It might sound obvious, but did you log in first before trying to order?

    Other than that, it's either a glitch, someone's reported its or something completely different.

    Maybe try uploading again as a new model, or contacting customer services - link at top of page above the upload button.