Shapeways site update of December 1st 2010

I do seem to be suffering from a glitch in the model pipeline..

This afternoon I updated an existing model with a zipped 500k stl.
The page showed the "is processing" a long time. (500k takes a while )
Only got one email. (thanks for uploading)
When the message was gone, the model had not been updated, the version is still zero. And the volume also shows old values.

In the mean time I had uploaded two new low-poly stl's which went through instantly.

I have now uploaded two 500k stl files, unzipped, but as yet nothing to see.

Also tried the update again :
https://www.shapeways.com/model/165678/holey__l_.html?gid=ug4 834
Still processing too.
The update has worked this time., but the earlier uploaded 500k models have not made ti through yet.

I'm assuming there are multiple upload pipelines?
As they seem to overtake each other sometimes?



Cheers,

Stijn

Same thing here. My update is stuck...
I have the message: for more than 30 min now...
My model is not very big though...

Ok, things seem to be trickling through, after 3 hours one of the models made it. So I assume the second one will too, eventually.

The first model update took more than 6 hours, I assume the second attempt at update is still being checked..

So I guess it's just a busy upload day?

Could be useful if there were some sort of indicator on site, how busy the upload queue is?

I've noticed that it's fairly common for things to get backed up after updates. Probably working through the que up back log until it's up to full speed again.

I took 3 hours for me too: but the update eventually occured.
I guess the updates are slowed down by all the people trying to do the 10,000th upload, right?

Ok, thanks and sorry for the false alarm, I was in a hurry for a customer order..
And I got a bit confused because the order of model approval got shuffled.

Also, the (updated) model page gave a premature indication it was done (processing message disappeered several hours before I got the final "ok" email)

Me uploading several 500k models at the same time,
probably did not help with the queue speed

Still, some sort of queue monitor/message would seem ideal,
"50 models before yours, please hold"

Perhaps just a few color codes : ( since the USA won't be using them anymore )
green(quiet)
yellow(busy)
red(very busy)
black(down/clogged)

Cheers,

Stijn

Hi,

I'm now getting the error message "An unknown error occured" when I try to view "My Designs". I can still view them through my shop, however.

Thanks,
Gillian.

same here, I did an upload, and got e-mail things are fine, but I can't access "my designs" page at all to edit it or see any of my store really.

Slow processing for me too... and the model is only 16k polygons..

:confused

3d viewer on a model I uploaded shows it missing parts, yet same file viewed in other programs shows up fine. Glitch related to this fix? Don't want to order a part that may come out screwy.

Still very slow validation process...

@Grimjier: If your model was non-manifold at all or had overlapping meshes that needed to be unified, Shapeways' MeshMedic will have tried to fix this for you automatically. It's possible that something got lost in the process. You may want to contact service at Shapeways about this.

Great. Thanks.