Hi all,
My background story
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almost three months after I ordered on Shapeways, I decided I should call the local UPS guys, here in New Caledonia.
They told me the package had been waiting for a month because they didn't have my address nor the invoice.....
First disappointment. :evil:
And then, today, they called me, to say I can come and get the package at their office.
Joy
... until the guy told me on the phone I had to pay a tax which is 90% of the price of my order!!!!! WTF?
My order is $62 in value on the invoice, but one of the models had been cancelled by Shapeways. So the UPS guys won't trust me, the invoice says $62 while it is in fact only $56.
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So, my questions:
- why do I have to pay $50 of taxes for a package which is $56 in value?
- why does the package not display an invoice clearly on it?
- can't Shapeways offer the regular postal services shipping option? They usually costs me nothing or very little in taxes, and are much faster.
- when Shapeways cancels a model once it's been ordered, can't the invoice be updated, so that the delivery guys don't surcharge us with taxes?