Will the Custom ring app be activated ever again?

Discussion in 'Software and Applications' started by knil, Jan 16, 2015.

  1. knil
    knil Member
    So I've used the custom ring app tool in the past a lot and last thing I knew is that it was under maintenance due to some bugs with pricing. It's been a while but no news. I just hope that doesn't mean the tool won't be up again.
     
  2. I associate with this. ^
     
  3. BlueFlame
    BlueFlame Member
    Same here!
    I've been waiting for months for it to come back...
     
  4. knil
    knil Member
    Yeah, it was a really nice tool and I loved using it. I used it so often that I always found some small bugs, so I was glad when they were repairing it. I wonder why it's taking so long or if they decided to just ditch it.
     
  5. knil
    knil Member
    So I contacted Shapeways after not getting any reply in here, and they told me next week the tool should be available again. YAY! They told me maybe it gets delayed, but at least that means they are going to put it back.
     
  6. Thanks Knil :)
     
  7. MitchellJetten
    MitchellJetten Shapeways Employee CS Team
  8. 3DmodelStudio
    3DmodelStudio Member
    Works but it isn't saving the ring design into the models or shopping cart (like it did before)
     
  9. knil
    knil Member
    Yeah, I'm having the same issue
     
  10. 3DmodelStudio
    3DmodelStudio Member
    Can the save function please be enabled again?

    I have a customer waiting to purchase a custom design

    Thanks
     
  11. knil
    knil Member
    OutlawArtwork I'm in the same boat, don't know why my model on size 8 is not accepted and have to retouch it. The fun fact is that I have that model already printed in 8.5 and lower/bigger sizes.