Create a shop

Discussion in 'Shapeways Shops' started by 35857_deleted, Feb 27, 2010.

  1. 35857_deleted
    35857_deleted Member
    HI,

    I have upload one of my designs and I still can't create a shop. Nothing happens when I hit the button. Is that normal ? Or is there a special requisite to be an owner ? I didn't tick the business user...
     
  2. virtox
    virtox Active Member Moderator
    Sorry, I don't know, the only thing I can think of, is to highlight the obvious points I know :

    Name, billing address and paypal account info should be filled in.

    And not 100% sure, but I don't think business user is a requirement.

    But that nothing happens when you press the button is probably not normal..
    No feedback ? No page refresh ? Do you use any refresh blockers ?

    I guess shapeways will respond around next monday.

    Best to also post your OS and browser versions just in case.

     
    Last edited: Feb 27, 2010
  3. 35857_deleted
    35857_deleted Member
    MY shipping adress and paypal infos are in...I am using IE8 and Firefox 3, on Win7 64 bits. No, I got no message of any kinds...

    I will try updating my java version maybe...

    Update: My version wasn't updated anymore, but it didn't changed anything. Gonna wait then...
     
    Last edited: Feb 27, 2010
  4. 3401_deleted
    3401_deleted Well-Known Member
    Have you filled in your phone number ? I had this problem, and the phone number was required although it was not marked...
    This bug was transmitted to Shapeways, I think it is fixed now.
     
    Last edited: Feb 27, 2010
  5. 35857_deleted
    35857_deleted Member
    Yes it is filled. Still not working...
     
  6. pete
    pete Shapeways Employee CEO
    Hi,

    phone nr is not required.
    When you hit create shop under 3 it should change to form entries where you can specify the Shopname and URL and a tickbox.

    Is Javascript enabled?

    Pete

     
  7. 35857_deleted
    35857_deleted Member
    In firefox, yes, the java option is enable.

    what I see when I hover the button:
    javascript:void(UDesign.Shop.hideCreateButton())

    I see that my shipping address has been recorded in a light grey box. Should it also happen in the billing address area, because it's not the case...Often the forms have a lot of trouble with the postal code...
     
    Last edited: Feb 28, 2010
  8. 35857_deleted
    35857_deleted Member
    Any news on the problem I am having ?
     
  9. 33749_deleted
    33749_deleted Member
    We are looking into it, but it seems to be a rather peculiar case.
     
  10. 35857_deleted
    35857_deleted Member
    Ok thanks. I am always a particular case :D

    Let me know when you found or fix something.
     
  11. 36116_deleted
    36116_deleted Member
    I'm having the exact same problem....nothing happens when I push the button.
     
  12. 35857_deleted
    35857_deleted Member
    I think your update did something, because I was able to create my shop today. :D

    Just to let you know.
     
  13. 33749_deleted
    33749_deleted Member
    Yes, we had a update of the site yesterday.

    I think the cause of the problem was because of an update we had earlier that introduced a new address standard. This actually changed a bit how we stored user data.

    What I think happened is that the checks and validations we do when people open a shop was still trying to access the old data, which incidentally for older users is still there. But for newer users isn't. We slipped up in Q&A on catching that. But it got fixed in yesterdays update.

    Well anyhow, I'm glad you've now been able to open up shop. I will look forward to seeing your models :) (especially because of the new thumbnail render system, it makes everything look prettier)
     
  14. 35857_deleted
    35857_deleted Member
    Yes. Kudos on your new render engine. Very nice work.
     
  15. 44201_deleted
    44201_deleted Member
    I am having the same problem (July 5th)- I press the button, nothing happens. :(

    Help?
     
  16. robert
    robert Member
    I just unlocked your shop. So you did managed to create your shop. Maybe you missed some of the communication?

    There is a small manual review process with regard to opening a shop.

    I will look into the shop creation process to see if all is well.

    Cheers!

    Robert
     
  17. 50684_deleted
    50684_deleted Member
    I am having the same problem (sep 17th)- I press the button, nothing happens. Sad

    Help? :eek:
     

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  18. 47360_deleted
    47360_deleted Member
    I am having the same problem (July 5th)- I press the button, nothing happens. Sad

    Help? :)