"Oops! We can't find the page you're looking for."

Discussion in 'Bug Reporting' started by BitsBlitz, May 22, 2014.

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  1. BitsBlitz
    BitsBlitz Member
    I've been trying to access several models in my shop to promote them, but then I only get the message "Oops! We can't find the page you're looking for."

    Can somebody let me know what's going on?


    Cheers!
     
  2. MitchellJetten
    MitchellJetten Shapeways Employee CS Team
    Ohoh,

    Could you share the model ID you see the in the URL? (example: shapeways.com/model/1984671 <-- this number)
    This way we can investigate why you are getting an Oops page.
     
  3. BitsBlitz
    BitsBlitz Member
  4. MitchellJetten
    MitchellJetten Shapeways Employee CS Team
    We will investigate this as well :)

    Are you sure you haven't deleted those models? (just checking to be sure)
     
  5. BitsBlitz
    BitsBlitz Member
    Nope, the mentioned models are already in my shop. Some of the missing models were "recent" additions that have just vanished from the shop. :(
     
  6. GInSpace76
    GInSpace76 Member
  7. stonysmith
    stonysmith Well-Known Member Moderator
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