Stonysmith,
Thank you for that info. It will be helpful. Sadly however the one Discovery I got for myself before xmas was in WSF material and it too was badly bent out of shape. I put that model in a jig and simply applied a room heater to that room for 2 days. At the end of the 2nd day the heater was removed because the Discovery had straightened out right. I left it in the jig for another few days while I was down with the flu, too cool correctly with an added support added to the jig to hold it in place. It's nearly straight now.
What I am getting at is, that your thought of heat for a FD and a FUD material Discovery, does not cover this happening with WSF material Discovery. I have several Discovery models since my original model went up over a year ago. This has never happened before. At least up until this past December. It has happened that I know of 3 times now. God only knows how many other customers it's happened too, but they never contacted me about it. When they started using the large bubble wrap and taping it, that is when I started noticing breakage that never happened before.
I don't know what the answer is to fix this. But they need to do something before The Service Team decides to shut my working model off, because of post production issues. IE rough handling in packaging and shipping. Sadly now that I have had some time to think about it, I think they already shut off a model for the same thing. But I can't prove it. Someone is handling models in a rough manner. And The Service Team has told me they are not. But can't explain how the damage is happening.
I have suggested before that they are removing models from the printer trays too soon, that it is causing them to end up with damage. I was told I didn't understand the process correctly, and was told they are given enough time. Personally I'd except a shipment being a day late if they just left the models in the printer trays for 4 hours longer to cure more, while being held in place by the material.