2 x Shapeway Suggestions - hoping a SW employee can chime in

I am new to 3D printing and modelling with Solidworks - more mechanical items but not right up there in computer language which leads into Suggestion 1.

Suggestions 1
where you enter the description of your item in your shop, you may enter it with paragraphs etc for clarity but as soon as you save your item description is bunched together and it looks like crap and it will only scare sales away. I contacted the shapeways help line and was told to go and download another program to write my text and code it and then copy it - but it didn't work so gave up after a number of tries. Why can't you have the same setup as ebay and all the other sites, even here in the forum - paragraphs are recognised. It should be user friendly and easy for anyone in the one box.

Suggestion 2
again I think it could be beneficial for shapeways and the designers to show the total of purchases next to the model info in the shop like at Thingyverse as the more prints and purchases of a item - gives confidence to others and raises sales for the designer as well as shapeways.

these are just my initial observations from a fresh set of beginner eyes, but interested if both can be introduced and what others thought as well and what employees of Shapeways thought

Cheers

It uses RTF (Rich Text Format), but they don't have a built in RTF editor installed in the product editing interface, so you need to use an external editor. They'll eventually get one installed, but for the present I like to use this one.

Yeah, that's one of the handful of things we shapers beat up on Shapeways about, marketing research data. They currently offer this, but in order for that to be useful one would need to set up a robot scraper and collect the data for a few months. Provided the server didn't automatically ban ones IP for data mining operations.

Just use <p></p> or <br>.

It's a pain, but not so hard...

more the customer to see that the shop has proven a design with the item having been made, ensiles some confidence,

if that is too exposing maybe a counter for just the shop saying they have sold say 15 items throughout the shop.

cool I will try that

Hey dutchorange,

thanks for these! A better editor is already on the internal community wishlist, we'll keep promoting that idea.

Like others said, we don't want to disclose sales information, but are always exploring ways to give a better indication of 'reputation' for each designer. I'm sorry I can't be more specific at this time.

PS: I'm moving this message to our 'Suggestions' forum.

Does the https://www.shapeways.com/feed not show every purchase ? If you where to write a script to scan it long enough, then you could work out what had been sold.


:twisted:

Tom

Hmmm yeah I guess you could do that. I'm not sure the feed will goes back through our entire history though

It's a bit tricky to go sure the enduser (we) don't crashes his whole product side because of some html stuff he didn't want to do (which can happen with web-html-editors (WYSIWYG)
So at the moment you can do some stuff in the description but not anything...
But personally, i think tables would be useful in order to display several similar items or sets.

@bartv/shapeways: Let me recommend you tinyMCE as possible editor.
You can customize it in the look AND feel (adding your own button, styles, some fancy javascript etc.).

Thanks! I'll forward the suggestions.