Can't find where to upload a file?

Discussion in 'Customizable Products & Design' started by StuffBySteve, Aug 26, 2013.

  1. StuffBySteve
    StuffBySteve Member
    I received a co-creator email today, and can't find where to upload the file.
    I haven't uploaded anything for it, and the original file is the wrong size!

    This is what the to-do list page looks like for me-
    cats.jpg

    What do I do?
     
  2. Adela
    Adela Shapeways Employee CS Team
    Hi Steve,

    I have sent you an email regarding this.

    Basically the reason why you cannot see the order anymore is because it has been cancelled by the customer.
    I hope this helps.

    Cheers,

    Adela
     
    Last edited: Aug 28, 2013
  3. worksbysolo
    worksbysolo Member
    Hello Adela,

    Is there a tutorial explaining to shop owners how to setup, reply, and upload Co-Creator design files? If not, could you refer me to a forum post or other explanation?

    My particular interest is how to organize ring sizes.

    Thank you.
     
  4. AmLachDesigns
    AmLachDesigns Well-Known Member
    If you really want co-creator this will not help but for a range of sizes of basically the same model perhaps this is useful?

    Product Variants
     
  5. worksbysolo
    worksbysolo Member
    Yes, I think the variant mod should work for what I want to do.

    Thank you.