I've ran into a number of issues submitting and printing my first model/print.
Thanks to a number of SW members, I finally figured out the issues...I hope.
However, had the SW tutorial sections been up to date and/or easier to follow, I (and others) would not be facing these errors
Since I use Blender, lets start there. The Blender tutorials are very weak in explaining the setup and export process. They seem to be based on the pre 2.4 version of Blender's interface. Now, I'd be a fool to think it can be kept up to date with the latest version of Blender. Being a open source program, Blender tends to go through major updates like there's no tomorrow. Heck, we're already on version 2.68 and I just started using 2.67.
Regardless of the program's update speed, the fact of the matter remains the same. The tutorial section for Blender (and other programs) are out of date.
What more, there are no tutorials on how to include color/textures for Sandstone printing. I've ran into a small issue with texture sections/colors not showing up and I've seen others face issues with their textures shifting in the upload process.
And lastly, the Automated checker needs to be updated. MANY customers see a design they want but a week after ordering, they/we receive a email that the product was not printable do to a error on the designer's part. Be it wall thickness, size, etc. Then the buyer is put off from ever ordering from that designer again. There needs to be ONE print option for each upload for which the automated program checks the mesh/model for requirements like size, wall thickness, etc. Once it passes that inspection, the designer has the option to run the mesh through other product tests like Ceramics, then Metals. ONLY WHEN IT PASSES their respective product test does it become available for print/sale. Instead of all of them at once without testing.
I can't speak for everyone, but I can't afford to have my designs printed in every material just to ensure it'll work.