It would be GREAT if you guys could just put a bug report or some kind of file check log in the email you send back when a part doesn't pass. The canned email doesnt really help much.
Hi ,
Uh oh! Seems like your model needs a bit more love before our robots can work their magic.
The 3D model MYMODEL you recently uploaded didn't pass all our automated checks, so it's not yet ready for 3D printing.
Our tutorials and FAQ can be super helpful for more detailed information, or you can always ask the community a specific question on our forum
If you're stuck or have any questions, don't hesitate to reach out at
service@shapeways.com. Please include the file attached to the email, as well as any notes on your design, so we can help you solve your problem as quickly as possible.
Kind regards,
The Shapeways Service Team
Ralph, Maartje, Kevin, Christel, Joost, Michon, Mitchell and Gary
service@shapeways.com
Shapeways
Made in the future*
https://www.shapeways.com