I've orderd some models along with a pinhole camera and recieved it on 21 december. When i opened the package i saw that the pinhole camera didn't really look like what i've designed, it seems that something has gone wrong with the model. As you can see in the pictures that i will post in comments, i'm missing the front of the camera *1 there are holes that i did'nt design *2 even a hole thet seems to be threaded *3 The model is thicker and it has features that i also did'nt designed *4 I've already mailed to service@shapeways.com twice from my mail adres info@gunterartdesign.com but did'nt get a reply, i really hope you can help me on this ? Kind Regards, Wesley Günter Owner/Designer Günter Art & Design Shapeways Render :
Order nr : 174103 Product link : ] https://www.shapeways.com/model/808952/pinhole-camera-35mm-wi th-mount.html?li=my-models&key=3b025d1c2ee24d21ced28ad90 0b625f3]
Looks like two similar models were mixed up in shipping. I'll talk to service to see what's going on.
Well it looks a bit like my model so that would mean someone has a similar design ? It looks to me that 2 models were blended into one in the process of nesting the models befor printing, or someone has addes some features to testprint. I've never had any problems like this so i really would'nt know ?
That's an interesting problem you have there Shapeways. Considering the volume that you are producing everyday I can see how this would tend to occur. After brainstorming numerous methods I cannot seem to find a good solution, being that everything is mixed together during printing. One I idea I have is to go by weight, since the exact volume is known for each model. Problem is, trace amounts of non-printed material attached to the finished parts that was not cleaned off properly would tend to throw in enough variability to make it less than exact. Other than printing a bar-code with each part that could be snapped off just before shipping, there are no other absolute methods I can think of at this time. If the problem were mine I would start working on a method of quick 3D scanning coupled with 3D part comparison and recognition software.
If this is indeed a case of similar models getting swapped, I would chalk it up as another milestone reached for shapeways (i.e. how many concurrent orders are necessary to make this unlikely event actually happen ?)
2 similar models printed in the same material/colour at the same time :confused I'm hoping it dous'nt have the same function, i was kinda expecting to have the first 3D printed Pinhole camera design