If I try to update an existing model i seem to get the "Sorry, we were unable to process your uploaded model" every time But the update worked fine and the model is now using the new version I just uploaded. Tom
I have today tried uploading some very, very simple new models and keep getting the same message... And, of course, they don't upload. Glenn
Yeah, something's amiss... I woke up to find 7 such emails in my Inbox when I had already deleted the ones I received immediately after uploading.
I just got the same false rejection on a model I just uploaded. The issue might not be 100% corrected yet. On a separate note: Is there some reason shapeways' automated system no longer includes a reason for the rejection and just says there was a problem? I remember they used to include the error messages (invalid input, empty output, incorrect size, etc.) that, while sometimes cryptic, used to help you figure out why the upload was rejected by the system. It seems like for the last few months all the emails say is there was a problem but give no feedback.
That's exactly what I was thinking yesterday but couldn't remember what my most recent messages were like before that. I will email Support again... Glenn
I just logged completely out and back in again.... went to my models and there were all the ones that got "rejected" last night! Glenn