Hello ! I ordered 2 Models on the third of May and the package got shipped on the 22th of May. I contacted UPS and Shapeways and Joris wrote me that Elena would take care of it. In the Meantime UPS called me to tell me that the package got lost somehow. I tried to contact Joris and Elena three times per email. But didn't get any response, yet. Today's the 3rd of July, so my question is will I ever get a reprint of the model ??? btw: Order # is 101948 -Thorsten
Thorsten, I am sorry. We have been lucking in follow up. UPS is still searching for your package, but after 6 weeks we should have realized they are not going to find it anymore. I have entered a production order with refence 4032 to have your models reprinted. The models will be shipped to you next week Elena
Thanks to both of you ! It was just terrible to get no response on any email. UPS called me about a week after the reporting the package as lost and told me they would notify you... Anyhow...glad to hear that my package could finally arrive
IT ARRIVED !!! Thanks guys/girls ! This time it arrived safely and perfectly looking. I will make a few pictures and post it in the "it arrived" section. Thanks again. -Tokka