It says that when you try to order a product, for instance
https://www.shapeways.com/product/U8PDC8LEQ/monkey-pendant but it doesn't say that on the actual material information page for when you are designing a product
https://www.shapeways.com/materials/steel/ ... and since all the other options say specifically that they are 14k or 18k in the title of the material and there exists a thread like this which is unanswered by anyone from shapeways with any definitive answer, which includes both people saying that it is 24k and it is fake, and that when things are actually 24k it is usually proclaimed as a feature, whereas here and in the MSDS it is not.
For any of the local plating shops, it usually costs more to plate in 24k than in 14k, for instance, so it is odd that for the material which is the strongest (steel) the weakest and most prone to wear gold would be used, when 14k and 18k versions are available for the brass substrate specifically because to offer different degrees of durability, and a 24k is specifically not available in brass, so it is additionally odd that the stainless steel base gets the most expensive and least durable plating option, without it actually being stated on the material information page.
It would be great to get a reply from Shapeways itself, because the only replies which proport to be from SW itself are a retelling of a customer service agent saying 'fake' and someone saying 'I'll check and get back to you' (without then doing so).
So Shapeways, please just make it clear, for the plating on the stainless steel, is it gold, is it 24k? or what is it?
Thanks