Wow, I am in the proccess of finishing of a pressing for my grandparents. And as I'm new to this I want say a huge thank you to the team at Shapeways especially Joost for their patience and outstanding customer Service. If only every organization did the same as you guys.
Rogermaggie13 November 9th, 2011
Shapeways customer service is amazing! I received prompt, helpful replies to the emails I sent. My product is very fragile and I was concerned that it might be damaged in it's round the world trip, but it was packaged EXTREMELY well. I will definitely use Shapeways again.
NZ-EzyE November 7th, 2011
I received my order this week and just wanted to say how pleased I am with the quality of the product is looks excellent!
Nicola11 September 29th, 2011
The model arrived today. I couldn't be happier with the work you guys did. Your company did an excellent job.
dlromero72 August 31st, 2011
I wanted to thank you for your work and service I have enjoyed since first ordering beginning of this year. With your help it was possible to develop the best "RC-Motorbike" there is at the moment. I won the World Championship last week in Lostallo / CH. Other of my bikes reached 2nd and 9th place. I have attached a few pictures. You also see Bowie was having the ride of a lifetime. Here are a few links you can visit with further information: Worlds: http://www.rcgroups.com/forums/showthread.php?t=1382688 Bike: http://www.rcgroups.com/forums/showpost.php?p=17236695&postcount=287
Eduard Winter June 24th, 2011
Gosh what an AWESOME website and business model you have started. I am super impressed and super excited about the possibilities you've opened up for independent product designers like myself. Thank you for being part of a new revolution in empowering creatives getting their ideas out there, and circumventing the current insurmountable expenses of conventional manufacturing methods!
I received the items from my order (through fast overnight shipping from the Netherlands), and they are beautiful!
Jeremy June 24th, 2011
I just wanted to thank you for your fantastic customer service in helping me customize my order, and to thank you for all that you do. 3D printing has intrigued me for years, and it is incredible (as a member of the general public) to be able to have printed items of my own!
I received the items from my order (through fast overnight shipping from the Netherlands), and they are beautiful!
figmund June 14th, 2011
Wow! Thanks for the info!I also greatly appreciate the coupon, you guys have always been so honest and generous when something goes wrong, and I really appreciate that. A lot of other services would do everything they could to dodge guilt or avoid responsibility, but you've just so been fantastic to do work with. Anyways, thanks again, you guys are amazing!
Amon26 May the 18th, 2011
Thank you for the precise answer. Shapeways customer service is really outstanding ! The time between sending an e-mail and receiving an answer is really short !
Félix Gfeller May the 18th, 2011
IHi, there, thanks for the quick shipping (from the Netherlands, avoiding long customs times :-) ).I have to admit, I did not expect toooooo much from my first "quick and dirty" test run with rapid prototyping. So I am very, VERY pleased with the result, it's drastically better than I thought it could come out (for 2 minutes of creating the 3d model). So: Thanks a lot! If the idea I am laboring with, works out as planned, I will become a regular customer of Shapeways (at least as long as the Dollar/Euro exchange rate stays the way it is, right now Shapeways is cheaper than European prototypers :-) )
Marc Albrecht May the 13th, 2011
I wanted to say that I am very impressed by the customer service at Shapeways... It is rare to be able to have suck quick answers from a company's staff, and to be able to find great solutions to problems! Thanks Kevin for that!
etienneisland May the 12th, 2011
I would just like to take this time to congratulate your company on how you flawlessly handled my first of hopefully many orders. You not only kept me in the know about the production of my product but it arrived at my house and I couldn't be more happy. I am happy that you delivered the product when expected. I am happy that the quality of the materials are phenomenal and the detail of cuts are crisp. I am most happy of all with how you handled the mix up in my order. I was happy to see that you handled the problem with reproducing my order without me asking, and gave me a process piece to see progress. This tells me that you are dedicated at not only making a good business but you are working for your customers and going that extra mile. Kudos to all on the Shapeways team.
Mattew Schmid May the 10th, 2011
Dear Shapeways team, Thanks for yor advice and for checking for me, much appreciated. Your site and service is fantastic. It's really got me excited again about sculpting.Keep on changing the world for the better!!
ThreeDimensions April the 14th, 2011
Hello Shapeways Team - Received our order yesterday and we are very pleased with your product and your service, proving yourselves faithful to your product and very dependable on production and delivery. Thanks again!
David A. Mc Intire April the 7th, 2011
I have been using Shapeways for some time now and am yet to be disappointed with the results. In fact I would say that each time you exceed my expectations. As your company gets bigger and better so do my projects and this time I am working on a 6 part piece that will push your machines to the limits..
Losang April the 4th, 2011
As an absolute fail concerning high tech, I am in awe of the possibilities of Shapeways and the designers working with Shapeways. From a picture Cisn (Mark Houlson) made the dice I just needed as a trigger for a potential client! The process of putting my question on the forum until it was deliverd was even for me easy to do and relatively quick. What a future this must have!!
Terry van Schaick Februari 28th, 2011
Order came in very fast .. i must say outstanding work!! I guess you guys had to do extra time and work to get such nice looking models ..thank you these are really cool. I will be vocal bout this hi-res detail work and i will order again real soon. These look great, I will take very good photos and put the photo's on my web site star rangers. The great work will speak for it self ..thanks for this!
Prada September the 29th, 2010
I am very impressed with Shapeways. Very proffessional. I model in Z scale- 1:220 and the products designed by Stonysmith are excellent in size and detail. This is a wonderful new tool for the hobbiest and artisans alike. I look forward to many more items coming down the tracks.
Fred Ladd September the 20th, 2010
Shapeways is an incredibly useful tool for product development. Their cost is the lowest around by a huge margin and they offer great customer service.
jgreenstein September the 17th, 2010
My first Photoshaper arrived this morning. It is better than I expected. I plan to put 2 pictureframes together and put a LED light behind the pic to hang on the wall. Thanks again for great work!!
thlayli200 September the 13th, 2010
I'm thoroughly impressed by the quality, and am amazed the wings came out so well. It feels a bit fragile, and the balance is a bit off (it falls backward), but that's simply the model itself. As I work at a game company (I'm one of the founders), all of us at the office were immediately inspired to fire up our modeling software and make new cool stuff to send in! Thanks, Shapeways team, this might become my new hobby!
DylanNagel August the 5th, 2010
Shapeways is AWESOME! I wouldn’t be able to run the projects that I’m involved with if you guys didn’t exist.
Chris July the 8th, 2010
My Vortex Drops printed in gold plated metal arrived one day early in Australia and the results are greate. Lets hope Shapeways keeps this Gold plated material.
CassArt July the 5th, 2010
Order came in very fast .. i must say outstanding work!! I guess you guys had to do extra time and work to get such nice looking models ..thank you these are really cool. I will be vocal bout this hi-res detail work and i will order again real soon. These look great, I will take very good photos and put the photo's on my web site star rangers. The great work will speak for it self ..thanks for this!
Johnny Rocket July the 2nd, 2010
I've just placed my FOURTH order with Shapeways and every item ordered has been absolutely SENSATIONAL! Even with different artists and concepts, the quality of the prototyping has been consistent and even with some different choices of materials, I've NEVER been displeased from the order process thru delivery of my purchases! (Hey Axeman, ya gonna bring back the 'UP cruiser soon????)... The prices are fair, the communication excellent, shipping fast and safe and product quality above average...a totally 'sweet deal!' I just love the variety of items available and the fact that they are constantly updating and new items being added. Every week going thru the new stuff is like being a kid on Christmas morning! Thank you!
pondman1955 July the 2nd, 2010
My product has arrived at exactly 9AM this morning. It looks just great, the results keep amazing me time and again. I fear that I will have to use your services more often :). Thanks again for the great service and products.
Jean-Philippe June the 11th, 2010
Thanks so much, Ralph! You're officially on my awesome list! : ).
Cindy C June the 2nd, 2010
David here, I just wanted to confirm that I received my first Shapeways order a few minutes ago and was very, very pleased! Anyway, thank you for your service and I'll be ordering again soon!
David May the 28th, 2010
Thank you very much for your help. I really appreciate the great customer service at Shapeways. Because of Shapeways I've been able to develop a product and sell it quite successfully, and I hope to keep on doing it!
Pablo May the 17th, 2010
I am only writing this message because I want to congratulate the persons who have made this website. What a very good idea to offer to common people the oportunity to have their creations in a low cost 3D material. I am from Portugal, and certainly I will use this website to put my projects to run now that I discovered this GREAT website.
Hugo May the 15th, 2010
I received my Shapeways 3D print in strong and flexible limestone look a few weeks ago.
The colour is really great, much nicer than I expected after seeing the example on internet. The material is very thin and really flexible.
I didn't know what to expect from the possibility to read my poem when I would held the Light Poem in my hands, but actually it was really easy to read and looks great! I get a lot of reactions from friends.
It is a great way to honour my dad, he passed away and I wrote the poem I used for the Light Poem for him.
Leurs April the 23rd, 2010
I just wanted to thank you for featuring my little scarab pendant on your front page. It's clear that most sales have directly followed from that exposure. I'm very grateful for both the service you provide, which has allowed me to make some of my creative dreams come true, and also for your generous support.
The site and the service just keep getting more exciting! ... MeshMedic...renders...genuine concern for making things right for your customers...so very impressive.
I'm proud to be a member of your community.
All the best, Allan (dadrummond on SW)
dadrummond April the 2nd, 2010
Creating something on a computer screen, from your imagination, and then having the ability to hold it in your hands is a thrill beyond measure. Thank you Shapeways!!
Unali March the 16th, 2010
thanks pete! I love shapeways :), got my replaced penguin model today in the mail :).
Akeno February the 15th, 2010
Could not be happier.
jtokash February the 11th,2010
My order got here on February second. Making it from my desk, to shapeways, back to Michigan USA in 5 days. Over a weekend. Amazing.
rawkstar320 February the 7th, 2010
Yay, it arrived! First 3D models I have ever done, and first prints. I'm very, very impressed with the printed result!
otjervaag February the 2nd, 2010
My biggest object ordered thus far and it arrived in record time !
Ordered on sunday, in my hands on friday.. that's only five working days !
Excellent work guys, thanks again ! :)
virtox January the 29th, 2010
Now that I have held one of my creations in my hands I'll start making more and more.
Thank you, Shapeways! Smile
Chani January the 23rd, 2010
That's very cool to have the multicolor prints in my hands!
Magic January the 14th, 2010
Hey everyone,
I just received my first model using the white, strong,flexible SLS process.
I have to say the level of detail is fantastic and the surface quality is much better than I expected! I have created many other models using FDM process which has no where near the surface quality of SLS.
bryson79 December the 21st, 2009
I can't wait to make some more test with my other models! Now that i have seen with my eyes what shapeways can do, i can't even imagine all the possibilities...
tedparsec June the 6th, 2009
Finally i got my skull ring printed in metal. And it looks awesome!
it came out better than i expected, with all the tooths and cracs in the skull clearly visible.
Eeppium November the 30th, 2009