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Shop Owner Holiday Tips Series: #7 Fan Engagement


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Is @mentions the same way we talk with each other on twitter ?
#1 Hua Ning (Homepage) on 2012-12-07 01:11 (Reply)
Yes,

but keep in mind that it works only on model comments at this time.
#2 Bart (Homepage) on 2012-12-07 12:46 (Reply)
Would love to talk to my customers. Unfortunately, I have no idea who they are. Please give me more data on my customers. :-)

Ideas
1. most obvious, customers can opt in to give their username or email to the shopowner
2. shopowners should have insight into their funnel--can you put event tracking on for Google Analytics, it's a good way to leverage an existing system to see some funnel analysis.. even then, I think the current system will show us how many people get to checkout, but not how many people succeed. Even for MixeeMe I have to manually figure that out by comparing the Shop Export Spreadsheet with analytics (annoying when I want to see trends over time)
3. some feedback mechanism.. send surveys or something out to people who buy and direct the results back to the shopowners. Allow shopowners to add their own questions. It would be great to ask people who bought a Sad Keanu, hey, what meme would you like next? Right now.. I have no clue besides asking Reddit (the majority of whom don't buy.. actually.. I don't know, I have no funnel analysis XD)
4. how about encourage users to follow the shop on Twitter/Tumblr/Pinterest/Facebook? Not sure if that actually works, but it's worth a try?

That's all I can think of right now. Keep up the great work guys!

Love the @mentions feature. :-D
#3 neuralfirings (and mixeeme) on 2012-12-14 12:51 (Reply)

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