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New Automated Checks for Your Uploads to Shapeways (UPDATE)


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It seems to me that the upload check makes it impossible to update any models which can't be printed in WSF. I tried to update an existing model created for Frosted ultra detail and got the error "Based upon the size, volume and wallthickness of your product there is no printer available which is able to print your product." But when I upload it as a new file it passed all tests and just gives me the warning described above for the WSF and similar materials.
#1 sgust on 2012-06-07 21:21 (Reply)
Hey sgust,

The upload check does not currently restrict printability based on wall thickness, it only gives a warning in the edit page.

Can you please email me the model number so we can see what is happening here.

duann at shapeways dot com

#2 Duann on 2012-06-07 21:59 (Reply)
Thanks so much for this. This is an excellent first step to solving a problem I've encountered a lot.

I uploaded a test model that I thought should fail the test: it intentionally has a protruding wall of only 0.2mm. However, I can't find any warning of the sort described above. Is this correct? Is a wall of 0.2mm printable in WSF, or is the checking system failing to notice the wall?
#3 alexander.rodgers on 2012-06-11 10:21 (Reply)
As a follow up to this I had a model rejected from an order for a wall of 0.47mm, even though this should have produced the warning discussed in the post. I can't see any such warning. Very sad, as I'd previously printed the same shape in stainless steel which has a higher minimum wall thickness. Now if I want the ring in question I'd have to pay $US20 shipping for the $US3 product.
#4 alexander.rodgers on 2012-06-12 04:57 (Reply)
It should show in the 'product edit page' only, unless it was a very small 0.2mm section that may have been read as a detail, not a wall?
#5 Duann on 2012-06-12 14:35 (Reply)
Hey Alexander, at no point should a stainless steel part with a 0.47mm wall thickness be 3D printed. The part would be incredibly fragile at this size... was this a small detail or a structural component?
#6 Duann on 2012-06-12 14:37 (Reply)
I think from this comment and your other one (2.1.1) that I may be confusing terminology. What's the difference between a "wall" and a "detail"? I thought a wall was any area of material between empty areas, but I think you mean something more relevant to structure.
#7 alexander.rodgers on 2012-06-13 02:59 (Reply)
I found the problem with my model, I had accidentally deselected all materials on the Edit Page. I selected FUD, made it default and now the upload works again.
#8 sgust on 2012-06-17 13:09 (Reply)

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