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Timeline on technical difficulties


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Thank you so much for keeping us updated, hope it all goes well.
#1 unellenu (Homepage) on 2012-02-18 07:42 (Reply)
Wow, the gremlins really did a number on you!
Thanks for the update and hang in there guys ;-)

Looks like these parts are down:
- model upload
- co-creator upload
- forum messaging (I cannot tell my customer that their co-creator is delayed)
- yippee emails (haven't had one in three days, despite some sales)

So as soon as all gremlins are dispersed, these should be fixed all at once?
#2 Stijn van der Linden (Homepage) on 2012-02-18 09:08 (Reply)
Wow, you guys must be having one serious issue, lets hope for a quick fix.

So much for the new material being a smoother edition than the issues when ceramics were first introduced O_o
#3 Alex Delderfield (ADEdge) on 2012-02-18 09:35 (Reply)
Just out curiosity, is it a virus that you guys are fighting or was your system compromised by hackers? Judging by an unpleasant delays sounds like the second one....
Looking forward for the system to come back.
#4 Alex Z. (Homepage) on 2012-02-18 18:53 (Reply)
Hi guys, thanks for the support.

"Fortunately" no virus or hack. We have hardware issues with regards to the storage of the 6 Terra bytes of models and pictures. We are fully backed up, but the sheer size is making the process slow. As things are now, we should be up with full functionality restored tomorrow at noon.
#5 Peter Weijmarshausen (Homepage) on 2012-02-18 21:17 (Reply)
Hi Pete, thanks for the status update. Heres hoping it goes smoothly.
#6 Kasss_Gnarl on 2012-02-18 21:36 (Reply)
Pete... come on.. 6 Tera storage is nothing.. my "Falafel" website has more then that :-D
#7 Dizingof (Homepage) on 2012-02-18 21:38 (Reply)
Another issue I noticds is when In the item description, if I use html codes such as STRONG and BR it messes up that entire page to where I can't edit it back to normal and have to delete that model and upload it again. BTW, models can't be deleted right now.
#8 Sal on 2012-02-18 23:46 (Reply)
Hey! I just successfully uploaded a model!!!!
Thanks guys!!!
#9 Stony Smith (Homepage) on 2012-02-19 02:05 (Reply)

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