The Shapeways Blog: 3D Printing News & Innovation

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Materials and Lead Times


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My FUD and FD order was placed on the 4th of last month...
#1 Fleafa on 2011-07-05 23:07 (Reply)
Mine was placed on the second and I received a shipment notification this morning.
#1.1 CoreyC on 2011-07-06 00:58 (Reply)
Just shipped today! :-D
#1.1.1 Ben Calvert-Lee on 2011-07-06 15:35 (Reply)
Mine arrived after 5 weeks..

Thanks for the info.
#2 Dizingof (Homepage) on 2011-07-06 01:07 (Reply)
Great communication today. It's greatly appreciated!
#3 Jeff on 2011-07-06 02:58 (Reply)
Good to know, I was wondering. :-)
#4 Christina Westbrook on 2011-07-06 08:07 (Reply)
I also want to say that one of the things I love about Shapeways is how community-oriented you are and how you take the time to inform us in far more detail than most other companies out there. This bit of info was perhaps a little overdue compared to your normal levels, but still great to have the insight!
#5 Ben Calvert-Lee on 2011-07-06 15:37 (Reply)
great to know, thanks!
#6 berrynaut on 2011-07-06 17:30 (Reply)
@Fleafa and @CoreyC I'm sorry to hear it, that's longer than it should be. Have you already been in touch with Customer Support?

I know this was a bit overdue, but I'm going to make sure these materials updates continue regularly. We're striving to live and up to and exceed your expectations, and we're lucky to have a community that pushes us to improve! Thanks guys.
#7 ana on 2011-07-06 20:44 (Reply)
Depending on how you get the 'delay' data, you could have a little sidebar (maybe only on shop view? or shop owner's login?) that counts down/shows a dated bar graph of the estimated delivery time?
Only if the 'delay' data was from an automated process, otherwise it would be a nightmare to have this done manually per item...!


#8 Luis on 2011-07-07 08:52 (Reply)

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