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Ponoko Launches 3D Printing


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This is the best reply to a new competitor I've ever read! :-)

I do believe that this will push further both Shapeways' and Ponoko's services, bringing new features for the democratization of design.

I look forward to discovering new improvements to this already great service!
#1 Massimo Menichinelli (Homepage) on 2010-11-18 16:44 (Reply)
I am EXTREMELY impressed with your attitude towards this news. Kudos and love,

#2 T. Shawn Johnson on 2010-11-18 16:47 (Reply)
Thanks for the welcome and support Duann!
#3 Kristen (Homepage) on 2010-11-18 20:02 (Reply)
I tried to upload some of my stuff and had considerable difficulty. STL upload didn't work at all from Firefox. I eventually got something small to upload in IE which passed all their checks. It seems super-slow, even when I live in the US. I'm not sure if they will take a zip file ...

Shapeways 10, Ponoko 0
#4 George Bell on 2010-11-18 20:44 (Reply)
It works great here. Every STL uploaded just fine. And site was responsive and fast.
Looking forward to see some real prints. Good stuff Ponoko!
#5 Alienology Design (Homepage) on 2010-11-18 21:24 (Reply)
problems with pics uploading/cropping - lot's of errors
too many input stages for uploading just one design..

customers pays you directly to your PayPal and gets your email from Ponoko for interacting with you about the order(!?!?) .. - no thanks :-)

i could only get one shipping option when setting up a design for sale : customer pays designer , designer places the order with ponoko then ships it himself to customer !?!?!.. - no thanks !
(couldn't find the other option where ponoko takes care of shipping directly to customer)

Now why would a customer choose to pay the designer directly... ?? paying ponoko makes more sense to me .. and sales most likely could be much better since customers prefer to trust a business like ponoko and not some dude somewhere on the globe.. :-)

If ponoko would take care of the ordering / shipping / customer support / markup fee payments/ like shapeways does then it's worth opening a shop there - but right now it's one big headache for me.

my 2c
#6 Dizingof on 2010-11-18 23:52 (Reply)
I agree with some of the other commenters here: what a great way to welcome a competitor, and I've noticed before that Ponoko is generous in writing about Shapeways as well. I'm sure both will benefit from that kind of attitude.

And I agree with Dizingof: as long as there is no 'automated' sales & shipping process in Ponoko, my use for it will be very limited. I'm currently very busy with other work, but Shapeways sales continue; what a perfect opportunity for designers.
#6.1 Michiel Cornelissen on 2010-11-20 18:05 (Reply)
Congratulations to Shapeways for welcoming the competition. I'm looking forward to the day when the market for 3D printing will become saturated and very competitive. It will be companies with great customer service who will lead this.
Thanks Shapeways.
#7 Vijay Paul (Homepage) on 2010-11-19 10:17 (Reply)
I've just looked into it:
3D Printed materials are presently only aiable from the USA
and the shipping costs to Germany of about $59.9 are pretty high.
So this is no viable option for me yet.
#8 lukas on 2010-11-27 14:31 (Reply)
Hey Shapeways, great attitude, I'm glad to see we have the same mindset. You're asking what you can do to improve your service. Maybe you could start offering 2D laser cutting service? That would make my shapeways shop more complete!
Here's another 3D printing company, a great website but a bit pricey,

#10 Vijay Paul (Homepage) on 2010-12-09 14:05 (Reply)

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