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Summer White (Strong and Flexible) Sale


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Feels very unfair the code can't be used for orders with improved designs that were disapproved before. Just change the design's name to be able to get the discount??
#1 Maarten on 2013-07-31 11:43 (Reply)
I don't read it like that, Maarten. They're saying that if you order a piece NOW and it can't be printed then future orders of that REPAIRED piece cannot have the discount applied. But, if you had a design rejected in the past and have now fixed it then you can order with a discount before 5th August...
#1.1 Glenn Slingsby (Homepage) on 2013-07-31 12:13 (Reply)
Hi Maarten,

You can apply the discount to any WSF order between now and Monday at midnight- the discount does not apply to the same model, repaired or otherwise, after the promotional period has ended, to clarify any confusion.
#1.2 Savannah on 2013-08-07 12:34 (Reply)
I ordered 1 item yesterday and wanted to order 2 items today. but it will not except the discount code. What is up with that? I have not ordered 5 items so far.
And yes it is in WSF.
#2 Niels Schotten on 2013-08-02 19:05 (Reply)
There was a small bug in our system and the discount can now be applied to five separate orders- our sincerest apologies for the glitch!
#2.1 Savannah on 2013-08-07 12:31 (Reply)
Yesterday 1 placed a order with no problems, but today i tried it serveral times but it dont except the code
#3 Frits Westers on 2013-08-02 21:41 (Reply)
Write to customer service. You might not get any help here...
#3.1 Glenn Slingsby (Homepage) on 2013-08-02 21:45 (Reply)
I'm in the same boat. I emailed cs.
#3.2 Miaka (Homepage) on 2013-08-03 01:06 (Reply)
I'm having trouble too.
I just tried to use the promo code. It worked, but then I wanted to use a code for Shapeways credit, but it didn't work. I removed the promo code, but then neither code would work.
#3.3 Corinne (Homepage) on 2013-08-04 20:06 (Reply)
Hi Frits,

The bug in our system has been resolved and the code is valid for 5 separate orders now, so sorry for any frustrations. The discount can be applied through Monday at midnight. Let us know if you have any other problems.
#3.4 Savannah on 2013-08-07 12:36 (Reply)
Same here. 1st order ok, 2nd don't accept promo code
#4 Leonardo on 2013-08-04 14:57 (Reply)
All is well now Leonardo, please do try playing your order again. Sorry for the glitch on our side!

Thanks,

Savannah
#4.1 Savannah on 2013-08-07 12:37 (Reply)
I've been told that they had a glitch in their system, preventing the code from being used more than once. I'm guessing this is why they've extended the offer.
#5 Geoff on 2013-08-06 06:10 (Reply)
Hi all, we had a glitch in our system, the code rah1v is now functional.
Sorry for the inconvenience.
#6 Adela (Homepage) on 2013-08-06 11:20 (Reply)
Can this discount be added onto the 10% discount I already get since I have a student account?
#7 Joshua Parr on 2013-08-07 00:49 (Reply)
Hi Joshua,

Unfortunately we only allow the use of one discount at a time, so being a student, you're perpetually getting everything on sale, not just WSF :-). Good question, let me know if you have any others.

Best,
Savannah
#7.1 Savannah on 2013-08-07 12:54 (Reply)

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